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BNZ protects customers (and the customer experience) with IBM Safer Payments

Bank of New Zealand (BNZ), one of the leading banks in ANZ, announced late last year that they have selected IBM Safer Payments to deliver cross-channel fraud protection to its customers. The multi-million-dollar deal supports BNZ’s efforts to provide frictionless and safer payments experience to their customers. Growing fraud requires new approach Many conveniences that […]

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Three reasons for risk analysts to get ready for quantum

Rather than explain how quantum systems work, let’s discuss what quantum will do. For the financial industry, how is quantum computing helping? What problems will it solve in the future? How and why are financial institutions getting ready for quantum now? (For more insights see my blog, Quantum computing finds a home in risk management). IBM […]

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IBM Sales Performance Management solutions and services

IBM SPM improves sales performance and operational efficiencies to help ensure accuracy and establish transparency.

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How banks are using incentive compensation management to help increase revenue and drive growth

In a competitive financial marketplace, banks are turning to incentive compensation management (ICM) solutions for competitive advantage. While the value of motivating employees is indisputable, bankers increasingly recognize the value of going beyond improvised morale building tactics to deploying a structured incentive compensation system. However, making the case to senior bank executives of the need […]

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Embracing the future of fraud prevention in the multi-(cloud) verse

Riddle me this? What do a large Australian bank, a leading U.S. financial payment solutions provider, and a major New Zealand bank all have in common? They all have recently deployed or will soon be deploying the IBM Safer Payments fraud prevention solution on their preferred cloud infrastructure – IBM Cloud, Amazon Web Services (AWS) […]

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You can’t manage what you don’t measure

“I don’t have enough data,” is something that I have never heard from a client. The real challenge today is finding the right data. Fundamental to sales performance management (SPM) is what we call Sales Performance Measurement. Peter Drucker, inventor of management by objective, or MBO’s, is attributed to this “You can’t manage what you […]

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Sales performance in a changing sales world

The world of sales is changing. To make the most of every pound, dollar, or euro of sales compensation and have a sustainable impact on sales performance, sales compensation needs to be integrated into the broader aspects of sales performance. The Revenue Roadmap: To begin, it’s important to understand how the sales process fits together. […]

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Six obstacles getting in the way of your sales story

The story your sales team tells your customers is the front-of-the-line growth driver for your company. The most current research is in general agreement that a good sales pitch is backed up by a well-crafted story. Communicating your sales message through a story can create trust, drive interest and retention, and emotionally motivate your customer […]

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We need to talk: Meet IBM SPM this summer in Europe

If you’re reading this, then the chances are that you’re already aware that Sales Performance Management can be something of a niche subject within organizations, often only truly understood by a handful of people such as yourself perhaps. As a function, it can sit in Sales, HR, Finance and IT, and sometimes, a combination of […]

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Stemming the AML crisis and seeing immediate value with AI

When it comes to AML compliance, or the lack thereof, the financial industry is having rough year. A number of money laundering schemes have come to light, including the $8.8 billion Troika Laundromat, which have exposed or implicated a large swathe of the industry. Despite wide talk of deregulation, penalties from Office of Foreign Assets […]

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Model governance comes to fraud detection

Payment fraud detection has always had a bit more latitude than its counterparts in anti-money laundering, customer due diligence and even trade surveillance compliance. Unlike the latter areas, fraud prevention is an area not as heavily governed by regulations or specific rules of what a financial institution should or should not allow. It is obviously […]

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Reinventing the client advisor interaction model is the future of wealth management

As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. We expect that future interactions will be powered by smart platforms that connect data from internal and external sources to create a seamless, omni-channel experience. In […]

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