Banking

IBM Fintech at SIFMA Conference

Some important financial technologies are changing the way the world is doing business and that change is now reaching the securities industry. From artificial intelligence and machine learning to blockchain and robotics, these technologies are beginning to transform the securities industry and are offering up some big questions involving their implementation. At the SIFMA Fintech […]

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Evolution through digital reinvention in banking

Today’s banking systems evolved from the first merchants bartering and carrying goods between early villages and towns. From there, banking expanded across the world in the form of lenders supporting trade across the Silk Road in ancient Greece, the Roman Empire, and the Han Dynasty. Our most closely related banking systems evolved in medieval and […]

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Choosing the right chatbot vendor

When you think of technologies that are changing the way the banking industry conducts business, is your first thought chatbots? Many people think it’s cognitive computing or artificial intelligence, but when was the last time you walked into a bank; waited in line to ask your favorite bank teller a question; and grabbed a yellow […]

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The SIFMA Ops Report: Three trends in AI

Last week, I had the pleasure of hosting a panel at the SIFMA Ops conference in Phoenix. Joined by leaders from UBS, Morgan Stanley, DTCC and Price Waterhouse Cooper, we explored where the industry was with adopting AI technologies. In what offered inside views of how leading financial institutions are prioritizing and planning AI adoption […]

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Getting back to basics: Let omni-channel engagement form the basis of your bank’s transformation

Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like. The customer-focused efforts of digital natives are constantly pushing the bar higher, while most banking institutions’ customer experiences continue to lag behind. A raft of new digital innovations have enhanced, but not […]

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Welcome to the age of the incumbent in banking and insurance

We, in the financial services industry, are leading the charge, ushering in “the age of the incumbent.” That notion might sound counter-intuitive, given the proliferation of start-up Fintechs, who seemingly threaten established institutions at every turn. But we at IBM are not only very optimistic about incumbents, we believe the time is now for incumbents […]

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IBM playing key role in Canadian summit to modernize payment systems

As the banking Payments ecosystem in Canada continues to expand, IBM is looking forward participating in the upcoming Payments Canada Summit, held in Toronto on May 9-11 with industry leaders, innovators and challengers. While the advances in Payments processing are clear, there still remains a number of areas where further education is necessary, additional trust […]

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Disrupting the disruptors: Are incumbents winning the battle?

Finding reliable and trustworthy business intelligence can be a challenge. Business leaders are often tasked with making critical technology decisions that can affect an entire organization. Informed, data-driven choices based on real-world experiences and facts gleaned from peers are central to gathering the market intelligence to act with speed and confidence. As a source of insight […]

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Open banking: The new face of digital transformation

Previously, financial institutions viewed the concept of open banking as an imminent threat to their business and industry. Now, the industry sees the same concept and technology behind it as a catalyst for their business to achieve digital transformation. One of the more anticipated sessions during Think 2018 in Las Vegas was IBM CTO of […]

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Why agile banks are relying on hybrid cloud

Today, disruption, change, and competition are the new paradigm for banks. Not only are financial institutions being squeezed by growing costs and continued margin pressure, agile FinTechs are driving an imperative for banks to become more open and agile in order to offer more compelling services to clients. To address this, banks are moving at […]

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Putting smart to work: Raising Cora

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. A digital reinvention […]

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Celebrating International Women’s Day with more than 100 years of IBM empowering women

“If the bringing of women – half the human race – into the center of historical inquiry poses a formidable challenge to historical scholarship, it also offers sustaining energy and a source of strength.” – Dr. Gerda Lerner On this International Women’s Day 2018 and to continue Women’s History Month, I would like to acknowledge […]

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