AI

How emerging tech can drive world-class banking customer experiences

At Money 20/20 in Las Vegas last month, IBM’s first Chief Digital Officer Bob Lord sat down with McKinsey’s Dan Stephens for a fireside chat on emerging technologies that can enable differentiated, magical experiences in the financial services industry. When Stephens asked Lord where he felt financial institutions should start to make momentum with change, […]

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Thinking forward: Financial Services and the AI Revolution

Artificial intelligence is changing the game. According to Stanford professor Andrew Ng, AI is the “new electricity,” already generating billions in value as it transforms industries such as IT, health care — and now financial services. Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights […]

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Where is the financial services industry in the digital transformation journey?

At the 2018 Money20/20 US conference, the event brought over 10,000 people together and hosted speakers from start-up disruptors to incumbent financial institutions, and everything in between. IBM was there in full force. And I had the pleasure of hosting a panel of CEOs three mornings in a row. See the IBM at Money2020 playlist below for some of the […]

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Your everything IBM at Sibos guide

Welcome to Sibos 2018 in Sydney! Day one of the conference has begun, and I hope you’re booking plans to meet with IBM at the conference. Each day, I will update and revise this blog several times with news, announcements, videos, and blogs live from the floor at Sibos. Return often and let it serve […]

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Don’t miss these IBM sessions at Money20/20

As we head into Money20/20 next week, I want to make sure you are aware of the best ways to engage with IBM at the conference. If you read Bob Hoey’s earlier Money20/20 blog, you know that IBM has a great line up of  featured executive speaking sessions and daily Wake Up with the CEOs […]

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Have banks reached an AML compliance inflection point?

Nearly two years ago Lloyd Blankfein, CEO of Goldman Sachs, predicted that the demand for compliance analysts to meet the institution’s regulatory obligations would soon be leveling off: This has a Y2K feel about it – that is, we have to hire additional people because we have to get ourselves up to speed. I think […]

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The next step in fintech: Collaboration

When describing the financial services industry, you often hear words like “transformation” or “evolution.” These words were commonly said during the rise in popularity of secure internet browsing, voice recognition, or mobile devices and apps. While these now ubiquitous technologies are used by practically everyone across the industry and beyond, the financial industry is still […]

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The secure digital platform for financial services innovation

Savvy leaders in the banking and financial services sector are already seeking a meaningful competitive edge that will position their organization for the future. Developing a substantive advantage will very likely focus on the execution of a compelling digital transformation agenda. The IBM Institute for Business Value (IBV) has uncovered key trends that defines this rapidly […]

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How AI is redefining financial crimes detection technologies

There is a quote in the most recent Star Wars movie, “The Last Jedi” that gets me thinking about innovation; ‘We are the spark, that will light the fire”. The Star Wars movies, books, games and mythos is a masterfully woven tapestry telling the tale of a little guy triumphing over an established, organized and […]

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Demystifying AI for risk and compliance

Artificial intelligence (AI) is no longer a new idea. From autonomous vehicles to spam filters, AI is affecting our lives and the way many companies do business. A recent explosion of AI applications is taking place in financial institutions, particularly in the area of risk and compliance.  Some may see this as a no-brainer, but […]

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A defining moment of exponential impact: Building trust with banking, cloud and AI

Data, data, everywhere, but how in fact to THINK. If you’re the ancient mariner of Samuel Coleridge’s epic poem, then you know this rhyme another way, but if you’re in the banking and finance industry, then the words make total sense. As IBM CEO Ginni Rometty mentioned in her 2018 CEBIT keynote address, it is […]

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