AI

Ask the expert: 20 questions fraud fighters want to know

In our webinar yesterday, the first in the series AI Fraud Detection — Beyond the Textbooks, we ran out of time and weren’t able to address some great questions we had from the audience. Instead of waiting until the next episode, I hope these brief answers will be of help and interest to both those […]

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Payments modernization: Addressing threats and assessing new opportunities

Payments modernization initiatives around the globe have long been a topic of huge interest and are at different stages of implementation in different countries. Time and again, it has proven to be a catalyst for transformation that has fueled innovation. Canada is now completely into this modernization party, driven by the modernization agenda and timeline […]

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Stop waiting to apply AI for financial crimes

Challenges from financial crime incidents and penalties grow Criminal enterprises are becoming increasingly sophisticated at the same time as new payment methods are emerging (peer to peer and faster/immediate payments) and transaction volumes are exploding. And financial institutions across the globe are feeling the pain of high-profile financial crime incidents in the form of significant […]

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What customer complaints can tell you about your experience (and your compliance)

Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe. The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well […]

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A new era of technology enabled financial risk management

In this series of blogs, we will focus on four transformative technologies with emerging risk applications that can help banks and financial institutions grow profitability and protect the enterprise. Each technology is at the start of an enormous adoption growth curve, and has been the subject of intense discussion. In this edition, read how these […]

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Reinventing the client advisor interaction model is the future of wealth management

As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. We expect that future interactions will be powered by smart platforms that connect data from internal and external sources to create a seamless, omni-channel experience. In […]

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IBM and Thomson Reuters join forces to simplify how financial institutions tackle regulatory compliance challenges

In the financial services industry in the United States, one thing remains constant – change.  Whether policy makers are encouraging deregulation, or increasing regulatory requirements, regulatory change has been a constant.  As recently as two weeks ago, the U.S. Federal Reserve Board announced proposed tailoring of prudential standards for FBOs, following on similar tailoring for […]

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Delivering differentiated business value with intelligent routing of payments

Innovative payment options today are driving competition and rapid changes in the payments industry. The payments business has started to embrace a more client-centric model as payments customers, both retail and commercial markets, increasingly demand new payment options such as real-time payments. Financial institutions serving these customers are looking at ways to offer flexibility and […]

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Get rid of the noise by streamlining your audit with IBM OpenPages

The internal audit program is critical to any organization that intends to provide efficient, compliant and safe services to its clients. Internal audit provides independent, objective assurance over an organization’s risk management, internal control, governance and the processes in place for ensuring effectiveness, efficiency and economy. It has proven to be a valuable tool for […]

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Stop money laundering with a proactive AML approach

The recently revealed $8.8 billion Troika Laundromat offshore money laundering scandal was a vast and complex deception. Not just a limited scheme, between 2006 and 2013 it facilitated fake trade deals, reinsurance fraud, tax evasion, hidden investments, a fuel pricing fraud scheme at Sheremetyevo Airport—and much more. The Organized Crime and Corruption Reporting Project and […]

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The top five challenges and opportunities for AI in RegTech

In the span of a just few years, artificial intelligence (AI) has gone from a niche, relatively abstract concept, to entwining itself in multiple aspects of our daily lives. AI has found applications such as how we avoid traffic while navigating the physical world, to how we search for products online, to how we interact […]

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