AI

How AI is redefining financial crimes detection technologies

IBM RegTech Innovations. There is a quote in the most recent Star Wars movie, “The Last Jedi” that gets me thinking about innovation; ‘We are the spark, that will light the fire”. The Star Wars movies, books, games and mythos is a masterfully woven tapestry telling the tale of a little guy triumphing over an […]

Continue reading

Demystifying AI for risk and compliance

Artificial intelligence (AI) is no longer a new idea. From autonomous vehicles to spam filters, AI is affecting our lives and the way many companies do business. A recent explosion of AI applications is taking place in financial institutions, particularly in the area of risk and compliance.  Some may see this as a no-brainer, but […]

Continue reading

A defining moment of exponential impact: Building trust with banking, Cloud and AI

Data, data, everywhere, but how in fact to THINK. If you’re the ancient mariner of Samuel Coleridge’s epic poem, then you know this rhyme another way, but if you’re in the banking and finance industry, then the words make total sense. As IBM CEO Ginni Rometty mentioned in her 2018 CEBIT keynote address, it is […]

Continue reading

IBM FinTech at SIFMA Conference

Some important financial technologies are changing the way the world is doing business and that change is now reaching the securities industry. From artificial intelligence and machine learning to blockchain and robotics, these technologies are beginning to transform the securities industry and are offering up some big questions involving their implementation. At the SIFMA Fintech […]

Continue reading

Choosing the right chatbot vendor

When you think of technologies that are changing the way the banking industry conducts business, is your first thought chatbots? Many people think it’s cognitive computing or artificial intelligence, but when was the last time you walked into a bank; waited in line to ask your favorite bank teller a question; and grabbed a yellow […]

Continue reading

In conversation: Laura Polak and Christophe Delaure

IBM RegTech Innovations. Innovating AI in user experience (UXD) to empower the first line of defense The potential applications of rapidly evolving artificial intelligence (AI) across industries continues to dominate the headlines. Opportunities for smarter solutions and more efficient applications present decision-makers with new choices in their technical strategies. One area includes the role of […]

Continue reading

What the technology, process and people of a future-ready bank look like

“Your architecture is how you build trust with your customers.”  This quote from IBM Senior Vice President of Industry Platforms, Bridget van Kralingen, speaking at the Reinventing Financial Services event, captures what the day was about. On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about […]

Continue reading

The SIFMA Ops Report: Three trends in AI

Last week, I had the pleasure of hosting a panel at the SIFMA Ops conference in Phoenix. Joined by leaders from UBS, Morgan Stanley, DTCC and Price Waterhouse Cooper, we explored where the industry was with adopting AI technologies. In what offered inside views of how leading financial institutions are prioritizing and planning AI adoption […]

Continue reading

Three success factors in security operations

There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services: Shareholders increasingly demand higher margins, as customers increasingly expect more personal and convenient experiences. Digitization of Society is accelerating, with specific stress to financial services where new capabilities with new competitors will force […]

Continue reading

Getting back to basics: Let omni-channel engagement form the basis of your bank’s transformation

Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like. The customer-focused efforts of digital natives are constantly pushing the bar higher, while most banking institutions’ customer experiences continue to lag behind. A raft of new digital innovations have enhanced, but not […]

Continue reading

IBM playing key role in Canadian summit to modernize payment systems

As the banking Payments ecosystem in Canada continues to expand, IBM is looking forward participating in the upcoming Payments Canada Summit, held in Toronto on May 9-11 with industry leaders, innovators and challengers. While the advances in Payments processing are clear, there still remains a number of areas where further education is necessary, additional trust […]

Continue reading

Putting smart to work: Raising Cora

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. A digital reinvention […]

Continue reading