Banking

IBM named a leader six times in a row in 2019 Gartner Magic Quadrant for SPM

IBM Sales Performance Management (SPM) has once again been recognized as an industry leader in Gartner’s Magic Quadrant for Sales Performance Management 2019, for its ability to execute and completeness of vision, for six consecutive times. How is IBM helping organizations improve sales performance? IBM SPM improves sales performance and operations with better incentive compensation plan management and […]

AI

Financial services at IBM Think 2019

IBM will be hosting IBM Think 2019 from February 12-15 this year at a new location in San Francisco, CA. And the conference holds an impressive line up of education and activities for financial leaders focused on: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace Digitally transforming operations, operating models […]

Blockchain

Three key considerations before jumping into your sales incentive compensation planning process for 2019

Regardless of how hard you try to design and implement the annual sales compensation plans, there is a risk that your compensation plans will not drive the right sales behaviors, motivate the sales team with clear priorities, help retain sales people, and improve high sales satisfaction for the long-term. These all can be seen as […]

Boost efficiency through operational innovation in financial services

Now, more than ever, banks must be smarter and faster. Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. CFOs in financial organizations are not taking this challenge lightly. In 2016, the IBM Institute for Business Value teamed up […]

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Driving innovation in risk management: Financial risk APIs designed and engineered for the cloud

Today, most banks and other financial institutions use the internet as one of the primary ways of interacting with customers. For example, online banking and customer portals allow clients to access services without visiting a physical location or even talking to a person. While other industries are moving beyond the use of the internet as […]

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Taking a proactive stance on conduct risk with real-time, AI-powered risk analytics

In many cases, one of the most significant operational risks organizations face today doesn’t come from fraudsters or cybercriminals—it comes from their own employees. Collusion, insider trading, mis-selling, intellectual theft and sales malpractice are just some of the ways bad actors can take advantage of their employer’s good reputation and subvert it to their own […]

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Thinking forward: Financial Services and the AI Revolution

Artificial intelligence is changing the game. According to Stanford professor Andrew Ng, AI is the “new electricity,” already generating billions in value as it transforms industries such as IT, health care — and now financial services. Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights […]

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IBM Sales Performance Management: Eliminating shadow accounting by establishing trust  

To be a sales compensation manager (SCM) is a position that many would not envy. You are tasked with administering and executing a structured, and often complex, commission plan to sales agents. It is not going out on a limb saying the number one concern of every salesman and saleswoman is their take home pay. By nature, a commissioned agent’s paycheck is going […]

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Time done your way: Using calendars in IBM ICM

In the world of Incentive Compensation Management (ICM), flexibility, audibility, and reporting are major pillars upon which a good system is built. The use of calendars in IBM ICM is at the heart of the platform, helping establish a foundation for success. Within ICM, calendars are defined as date ranges, aggregated into periods that define […]

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2019: An artificial intelligence-enhanced AML odyssey

Welcome to the brave new world of regulatory technology. On December 3, 2018, the Board of Governors of the Federal Reserve System, the Federal Deposit Insurance Corporation, the Financial Crimes Enforcement Network (FinCEN), the National Credit Union Administration, and the Office of the Comptroller of the Currency issued a joint statement encouraging the use of […]

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Quantum computing finds a home in risk management

At school, we were taught classical physics. The laws of Newtonian gravity dominated our studies and life seemed so simple – everything moved in a straight line unless acted on by an external force and F=ma, mass x acceleration. Then it all changed. Strange effects were observed, the photoelectric effect and the wave particle duality […]

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Risk management in the cloud: A strategic imperative

For financial institutions, the benefits of moving away from legacy in-house systems to the cloud are obvious. A cloud environment offers financial institutions greater speed and agility than their current environments. But while mobile devices give us great power and convenience, they also create new security and privacy challenges. Financial institutions face a similar dilemma […]

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Financial crime in finance: Unlocking communications to find hidden risks

FINRA and other regulators have informed firms of their expectation to adopt practices of “heightened supervision” to isolate high-risk brokers and activities, including those who have previously committed financial crimes. In the past two years, FINRA has released guidance to strengthen controls on high-risk brokers and further indicated it would be an ongoing priority. In […]

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What’s new in IBM GRC and OpenPages v8.0?

Over the past year, the discussion of governance, risk and compliance (GRC) has continued in stories related to financial services and other sectors. Headlines related to improper conduct, fraud, infringement of privacy data have all contributed to industry re-examining the meaning of GRC in today’s business environment. The argument that non-financial risk must be approached as […]

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Artificial intelligence is a game-changer, but are you AI-ready?

At the October Money 20/20 in Las Vegas, Yousef Hashimi, Vice President and Partner of IBM Cognitive Big Data and Analytics, and Rob Palacios, Executive Vice President and Director of Texas Capital Bank (TCB) Labs, sat down for a fireside chat about driving value in organizations with artificial intelligence (AI) and what it takes to […]

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Innovating in the open: How the changing GRC landscape inspired IBM GRC’s latest releases in 2018

This past year brought governance, risk and compliance (GRC) to the center stage. Organizations in financial services and other sectors witnessed an increase in “airtime” given to risk and compliance issues at the board level. Stories of improper conduct, and new regulations on data protection and privacy such as GDPR, continued to dominate the business […]

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How emerging tech can drive world-class banking customer experiences

At Money 20/20 in Las Vegas last month, IBM’s first Chief Digital Officer Bob Lord sat down with McKinsey’s Dan Stephens for a fireside chat on emerging technologies that can enable differentiated, magical experiences in the financial services industry. When Stephens asked Lord where he felt financial institutions should start to make momentum with change, […]

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Removing friction and fraud from P2P payments

By Paul Govoni – WW Sales Leader, IBM Safer Payments, Watson Financial Services With new payment rails often come unpredictable threats, and likewise the need to help customers adopt these products easily. A balance is required between adequate reliability and security without impacting the customer experience. In the emerging world of person-to-person (P2P) payments, establishing […]

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IFRS 17 adoption: Its impact and best practices

International Financial Reporting Standard 17 (IFRS 17) is expected to come into effect in January 2021 (though the IASB, the governing body, has tentatively agreed in Nov 2018 to postpone adoption to January 2022). Applicable to the insurance sector, it is regarded by most companies and consultants as one of the most significant changes to […]

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