Safety first: the new airline tools restoring traveler trust post COVID

Vaccine passports and health credentialing are key to getting passengers on board again.

Can AI reduce customer friction on every step of the onboarding journey?

More than sixty years ago, management guru Peter Drucker admonished, “There is only one valid ...

The hybrid office, post COVID-19: making work safe for people and ideas

Technology like Watson Works is finally making the dream of work-from-anywhere possible.

Technical debt is costing banks innovation and agility. Can cloud help?

When top programmers can work anywhere, banks need ultramodern cloud capabilities to retain both ...

Why 5G network slicing means big business for telecom providers

Healthcare, smart cities and VR entertainment are just some of the industries 5G network slicing can...

A big little problem: How to solve the semiconductor shortage

Demand for microchips was soaring even before COVID-19 disrupted supply chains and altered consumer ...

2020 was an unusual year for insurers. Here’s how tech’s helping them thrive.

Whether crazy weather or remote claims-adjusting from home, new solutions let insurers manage a ...

COVID-19 changes everything and nothing: we have to work together to win

Despite setbacks, experts agree that existing innovations paved way for new ones to fight pandemic

Banks’ secret to the best AI? Embracing their humanity

Using "cognitive factories," banks and insurers are building AI solutions to address every customer ...