Artificial Intelligence

Trends and insights into tomorrow's reality

Research director Bola Rotibi focuses on the people behind the technology

Written by Rich McKay | March 6, 2019 | Artificial Intelligence, Big Thinkers, Telecommunications

UK-based Creative Intellect Consulting’s research director and founder is turning the conversation around network transformation from product to people. ...read more


A dash of flavor, a pinch of pepper and a spoonful of AI

Written by Justine Jablonska | February 22, 2019 | Artificial Intelligence, New Normal, Retail and Consumer Products

How can food companies develop products with greater staying power in a constantly evolving market? ...read more


TELUS’ CTO is tackling telcos’ bad customer experience rap

Written by Jordan Teicher | January 29, 2019 | Artificial Intelligence, Big Thinkers, Telecommunications

Ibrahim Gedeon sees his work as CTO as an integral part of the TELUS customer experience. ...read more


What’s retail’s future? Just ask NRF’s Matthew Shay.

Written by Jordan Teicher | December 21, 2018 | Artificial Intelligence, Big Thinkers, Retail and Consumer Products

In this interview with IBM, Shay reflects on his tenure at NRF and describes the powerful forces shaping retail today. ...read more


In an emergency, every second matters

Written by Justine Jablonska | November 29, 2018 | Artificial Intelligence, Government, New Normal

The first four minutes after a 9-1-1 call is made are the most crucial. ...read more


With AI-powered translation, industries look to speak every customer’s language

Written by Jordan Teicher and Joseph Rakowski | November 20, 2018 | Artificial Intelligence, New Normal, Travel and Transportation

In customer service, Lingmo's Danny May says, communication is crucial. That's why companies are turning to AI-powered translation tools. ...read more


In one of the coldest places on earth, this utility keeps the power on

Written by Rich McKay | November 9, 2018 | Artificial Intelligence, Energy and Utilities, IoT

How does NB Power keep homes warm and its employees safe during winter ice storms and -30°C temperatures? Through AI and accurate outage prediction models. ...read more


How an app designed for people who are blind could solve a global skills shortage

Written by Jordan Teicher | October 24, 2018 | Artificial Intelligence, New Normal

Kilroy Blockchain's AI-powered Riley app was designed to overcome sight-related barriers. But it could soon be used to train workers around the world. ...read more


With IBM partnership, USC fills the manufacturing skills gap

Written by Jordan Teicher | October 3, 2018 | Artificial Intelligence, IoT, Manufacturing...

The next generation of manufacturers needs to be fluent in new technologies to succeed. Universities, in partnership with technology companies, can provide that education. ...read more