Deep Dive

Why in-store pickup is about more than convenience

Written by Guest Author | February 22, 2019 | Customer Experience, Deep Dive, Retail and Consumer Products

The way a retailer handles pickup can dictate how the customer feels about the brand overall. more

5G changes everything

Written by Justine Jablonska | February 20, 2019 | Customer Experience, Deep Dive, Telecommunications

As telcos around the world gear up for 5G in 2019 and beyond, IBM's Marisa Viveros and Linux Foundation Networking's Arpit Joshipura chat about what 5G means for industry. more

Why a Russian cartoon bear is more popular than Taylor Swift on YouTube

Written by Jordan Teicher | March 19, 2018 | Cloud, Deep Dive, Media and Entertainment

An episode of “Masha and the Bear” is the only non-music video to crack YouTube’s top 10 most-watched list. Here's what that means for networks. more