Travel and Transportation

News and perspectives from travel and transportation industry experts

IBM’s Dee Waddell wants to bring the world together through travel

Written by Rich McKay | December 11, 2018 | Big Thinkers, Travel and Transportation

IBM’s Dee Waddell wants to bring the world together through travel. ...read more


With AI-powered translation, industries look to speak every customer’s language

Written by Jordan Teicher and Joseph Rakowski | November 20, 2018 | Artificial Intelligence, New Normal, Travel and Transportation

In customer service, Lingmo's Danny May says, communication is crucial. That's why companies are turning to AI-powered translation tools. ...read more


At United Airlines, Jason Birnbaum aims for transformation without the turbulence

Written by Jordan Teicher | September 7, 2018 | Big Thinkers, Customer Experience, Travel and Transportation

United Airlines' digital transformation had yet to prove truly transformative. Jason Birnbaum wanted to change that. ...read more


Smoother flights when AI runs the show

Written by Guest Author | August 23, 2018 | Artificial Intelligence, IoT, Travel and Transportation

New AI and mobile technologies are helping airlines and engineers tackle maintenance issues faster and more comprehensively. ...read more


No matter which class you fly, AI is personalizing airline travel

Written by Guest Author | August 20, 2018 | Artificial Intelligence, Customer Experience, Travel and Transportation

In a competitive field of low-cost carriers, legacy airlines are turning to artificial intelligence to personalize the journey for customers and build brand loyalty. ...read more


The transport systems of science fiction will be here sooner than you think

Written by Guest Author | May 21, 2018 | Artificial Intelligence, Travel and Transportation

By 2020, self-driving cars will have progressed so far that they can drive safely at speeds as fast as 200 mph in their own partitioned lanes on highways. ...read more


How new technology is impacting travelers

Written by Guest Author | May 21, 2018 | Data, Travel and Transportation

Technology has changed how one frequent flyer sees air travel. Here's how. ...read more


Blockchain, AI, and IoT will transform the airline industry

Written by Jordan Teicher | May 14, 2018 | Blockchain, Travel and Transportation

Passenger demand will double in the next 20 years. Airports can't grow much, so airlines must harness technology to better serve customers. ...read more


AI is set to deliver big changes to the logistics industry

Written by Jordan Teicher | April 17, 2018 | Artificial Intelligence, Travel and Transportation

The advantages of AI for logistics touch virtually every aspect of the industry, from the back office to operations to customer-facing activities. ...read more