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The hybrid office, post COVID-19: making work safe for people and ideas

6 min read - As COVID-19 vaccinations race against new mutations and the pandemic is officially a year old, the glimmers of hope have enterprise executives around the world focused anew on one of their most unique challenges: bringing people back to the office. Even after the pandemic recedes into history, few expect the workplace to return to the way it was. At Salesforce, for instance, the watchword is flexibility. “An immersive workspace is no longer limited to a desk on our Towers, the…

Why 5G network slicing means big business for telecom providers

6 min read - When the Swiss Army first developed its signature knives in the 1880s, it was to help soldiers do many things at once in one small package: cut and slash, open cans, fix rifles, even uncork wine and clean fingernails. Today’s telecommunications networks must take on a similarly broad and efficient balancing act—one that’s likewise growing more complex and pivotal with each passing year. More consumers and especially enterprises now depend on wireless hotspots and fiber-optic cables to connect almost every…

Airbus partners with IBM for improved data for vegetation management

< 1 min read - In a recent press release Airbus announced it will now provide very high-resolution satellite imagery to The Weather Company, an IBM Business, demonstrating the advantage that many companies are finding in integrating weather data into their operations for actionable insights that improve business outcomes. Airbus is now providing very high-resolution satellite imagery, which will be used to help utility and energy companies better understand the state of vegetation near utility lines, reduce the risks of electrical disruptions and improve overall…

Want to stand out in the telco crowd? Use AI to improve your customers’ experience

2 min read - In Argentina, competition among mobile communication companies is fierce. Each provider strives to differentiate itself from others. While some telcos choose a low-cost strategy, Telefónica de Argentina stands out from the crowd by providing high-quality services and products. We believe customer experience is one of the most important key performance indicators to consider, even more important than cost. And at Telefónica, we want to continually improve this metric. One issue that directly affects customer experience is service interruptions due to…

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