Energy and Utilities

Industry news and views

IBM’s Jeannette Garcia is making the world a better place through chemistry

Written by Justine Jablonska | May 13, 2019 | Big Thinkers, Energy and Utilities, Environment

From revolutionizing plastics recycling to shifting chemistry modeling, Jeannette Garcia's work has cross-industry, global impact. more

Alectra Utilities is powering a renewable energy breakthrough

Written by Rich McKay | February 14, 2019 | Blockchain, Energy and Utilities, IoT

Vikram Singh figured his customers might respond positively to a new renewable energy pilot, but their enthusiasm surprised him. And blockchain helped make it happen. more

In one of the coldest places on earth, this utility keeps the power on

Written by Rich McKay | November 9, 2018 | Artificial Intelligence, Energy and Utilities, IoT

How does NB Power keep homes warm and its employees safe during winter ice storms and -30°C temperatures? Through AI and accurate outage prediction models. more

This man wants your next employee to be an AI-powered digital human

Written by Jordan Teicher | October 1, 2018 | Artificial Intelligence, Big Thinkers, Energy and Utilities...

Can digital humans revolutionize the economics of customer service? Greg Cross thinks so. more

Can AI help reduce Beijing’s smog?

Written by Rich McKay | September 4, 2018 | Artificial Intelligence, Energy and Utilities, Environment

Energy and utilities companies can use AI and IoT to embrace sustainability and efficiency: reducing pollution, optimizing renewable energy, and improving asset management. more

What is a smart grid?

Written by Rich McKay | April 17, 2018 | Artificial Intelligence, Customer Experience, Energy and Utilities...

Utilities can leverage new data from smart grids to improve their existing grids. Technology such as smart meters, sensors, and analytics will help utilities better understand their grids and provide new value to consumers. more

The aging workforce will retire soon. Is the utilities industry ready?

Written by Rich McKay | April 3, 2018 | Artificial Intelligence, Energy and Utilities

The aging workforce is already becoming an issue in many industries. The energy, environment and utilities industry is no exception. How can companies prepare? more

What are chatbots? And how is AI making them better?

Written by Rich McKay | March 12, 2018 | Artificial Intelligence, Energy and Utilities, Explain it to a Martian

Not all chatbots are created equal. By powering chatbots with AI and linking with different data systems, companies can create technology that efficiently engages customers, freeing their workers to concentrate on higher value interactions. more

Hackers have their sights set on energy and utility companies

Written by Jordan Teicher | January 23, 2018 | Energy and Utilities, Security

Energy and utility companies have long been prime targets for hackers. But in recent years, power grid hacks have grown more frequent, and the threat they pose to national security has become impossible to ignore. more