Energy and Utilities

News and perspectives from energy and utilities industry experts

In one of the coldest places on Earth, this utility keeps the power on

Written by Rich McKay | November 9, 2018 | Artificial Intelligence, Data, Energy and Utilities...

How does NB Power keep homes warm and its employees safe during winter ice storms and -30°C temperatures? Through AI and accurate outage prediction models. ...read more


This man wants your next employee to be an AI-powered digital human

Written by Jordan Teicher | October 1, 2018 | Artificial Intelligence, Big Thinkers, Energy and Utilities...

Can digital humans revolutionize the economics of customer service? Greg Cross thinks so. ...read more


Can AI help reduce Beijing’s smog?

Written by Rich McKay | September 4, 2018 | Artificial Intelligence, Data, Energy and Utilities...

Energy and utilities companies can use AI and IoT to embrace sustainability and efficiency: reducing pollution, optimizing renewable energy, and improving asset management. ...read more


What is a smart grid?

Written by Rich McKay | April 17, 2018 | Artificial Intelligence, Customer Experience, Energy and Utilities...

Utilities can leverage new data from smart grids to improve their existing grids. Technology such as smart meters, sensors, and analytics will help utilities better understand their grids and provide new value to consumers. ...read more


The aging workforce will retire soon. Is the utilities industry ready?

Written by Rich McKay | April 3, 2018 | Artificial Intelligence, Energy and Utilities

The aging workforce is already becoming an issue in many industries. The energy, environment and utilities industry is no exception. How can companies prepare? ...read more


What are chatbots? And how is AI making them better?

Written by Rich McKay | March 12, 2018 | Artificial Intelligence, Data, Energy and Utilities...

Not all chatbots are created equal. By powering chatbots with AI and linking with different data systems, companies can create technology that efficiently engages customers, freeing their workers to concentrate on higher value interactions. ...read more


Hackers have their sights set on energy and utility companies

Written by Jordan Teicher | January 23, 2018 | Energy and Utilities, Security, The Angle

Energy and utility companies have long been prime targets for hackers. But in recent years, power grid hacks have grown more frequent, and the threat they pose to national security has become impossible to ignore. ...read more


Planes, trains, and automobiles: 6 ways automation will change everything

Written by Rich McKay | August 24, 2017 | Artificial Intelligence, Automotive, Business Transformation...

Autonomous transportation has the potential to reshape industries and our world and is perched at the intersection where the Internet of Things (IoT), artificial intelligence, the sharing economy, electric energy, and voice-recognition collide. And we're close to witnessing this change in our lifetimes. ...read more