Guest Authors

Why in-store pickup is about more than convenience

Written by Guest Author | February 22, 2019 | Customer Experience, Deep Dive, Retail and Consumer Products

The way a retailer handles pickup can dictate how the customer feels about the brand overall. ...read more


Smoother flights when AI runs the show

Written by Guest Author | August 23, 2018 | AI, IoT, Travel and Transportation

New AI and mobile technologies are helping airlines and engineers tackle maintenance issues faster and more comprehensively. ...read more


No matter which class you fly, AI is personalizing airline travel

Written by Guest Author | August 20, 2018 | AI, Customer Experience, Travel and Transportation

In a competitive field of low-cost carriers, legacy airlines are turning to artificial intelligence to personalize the journey for customers and build brand loyalty. ...read more


A digital renaissance is coming for the oil and gas sector

Written by Guest Author | July 6, 2018 | AI, Blockchain, Energy, Environment and Utilities

Oil and gas companies need to rethink their businesses holistically and digitally transform themselves using technology such as AI and blockchain. ...read more


The transport systems of science fiction will be here sooner than you think

Written by Guest Author | May 21, 2018 | AI, Travel and Transportation

By 2020, self-driving cars will have progressed so far that they can drive safely at speeds as fast as 200 mph in their own partitioned lanes on highways. ...read more


How new technology is impacting travelers

Written by Guest Author | May 21, 2018 | Data, Travel and Transportation

Technology has changed how one frequent flyer sees air travel. Here's how. ...read more


IBM and global insurer ERGO Group agree on new platform service

Written by Guest Author | April 25, 2018 | Business Operations, Cloud, Insurance

The cloud-based IBM Insurance Platform delivers faster, flexible, affordable APIs to insurers looking to transform their operations. ...read more


The IBM Insurance Platform helps underwriters embrace the future

Written by Guest Author | January 29, 2018 | Cloud, Customer Experience, Insurance

The IBM Insurance Platform, powered by the cloud, enables variable-cost, scalable industry solutions. ...read more


Parametric insurance: breaking the mold of traditional insurance

Written by Guest Author | January 22, 2018 | Blockchain, Business Operations, Insurance

"Many risks are under-insured, leaving ample room for digital competitors and new business models." ...read more