Badging & Certification

WCE Business Partners take note! New mastery exams for sellers

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The Watson Customer Engagement (WCE) skills enablement team is pleased to announce a new set of sales/technical sales mastery exams to represent our solution framework and help Business Partners achieve both competency attainment and reseller authorization.


Overview: How can WCE transform your profession?

Watson Marketing: Deepen engagement and increase conversions by capitalizing on the right data to fine-tune and personalize offers and messages at every customer touchpoint.

Watson Commerce: Gain deep insights, deliver relevant, intuitive experiences across the customer journey and optimize every omni-channel fulfillment decision.

Watson Supply Chain: Predict and mitigate disruptions and risks, enable frictionless transactions, build a better partner network and optimize inventory management and fulfillment.


How can sellers build and validate skills?

The WCE Learning Platform hosts a wealth of training resources, register for an account today!.  Build your skills by taking free sales courses and then validate those skills with a mastery credential from the IBM Professional Certification Program.


We have 3 sales mastery exams covering our 3 segments:

And 7 technical sales mastery exams covering our 7 solutions:


Important information regarding Channel Value Rewards revalidation

The IBM Channel Value Rewards (CVR) and IBM Channel Value Rewards – Software Sales and Software Sales Assist (CVR-S/SA) spring revalidation is scheduled to take place on March 21st, 2018.  Please take the action now to review your company’s eligibility.

Earn the mastery credentials listed above to fill in any gaps in your Watson Customer Engagement product group authorizations.


Link your skills to your company’s profile on IBM PartnerWorld

Once you have achieved your mastery credential(s), be sure to link your Candidate ID to your company’s profile on IBM PartnerWorld.  Here’s how.  For details on how these mastery credentials are linked to IBM PartnerWorld Competencies as well as Product Authorization Groups, click here.


Proudly display your IBM Digital Badge

Each of the above mastery credentials is associated with an IBM Digital Badge, allowing you to easily display your sales prowess in the form of a portable digital credential.  Share it on social media and networking sites such as LinkedIn, and be recognized for your achievements!


Questions?  Email


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