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Technology is impacting job roles and driving demand for new roles and skills.

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Market Drivers

imageTechnology is changing everything: The “four pillars” of the 3rd Platform – mobile, cloud, social, and Big Data – are impacting current job roles and driving demand for new roles and skills.

· Mobility is an important driver of enterprise innovation, requiring broader technical skill sets to support users in their day-to-day work and ensure that a myriad of device and software combinations work optimally. According to IBM’s Tech Trends Report, 70 percent of respondents say they plan to increase spending in mobile in the next two years. The shift toward BYOD is even more pronounced in growth markets like Brazil, Russia, India, China and South Africa, where 41 percent of those surveyed will allow employees to connect their own computing devices to their network with in two years, bringing the total to 83 percent in those countries.

· Cloud is both a delivery model and a consumption model for IT, creating a shift in internal roles from IT builders and managers to brokers, strategists and business supporters.

· Social media, as a core part of IT’s next growth platform, brings with it the problem of data privacy, driving demand for expertise in that area.

· Big Data comprises a set of genuinely new technologies and a convergence of more mature technologies. Organizations must be prepared to embrace a more information-led culture.

These shifts in technology will redefine the roles which are important for an organization to succeed and require companies to hire or retrain employees. Community managers, mobile developers and Big Data analysts will take on increasing importance as other roles, such as desktop application support, will decline.

The world does not stand still, and neither have we. The technologies underpinning Smarter Planet-Big Data analytics (including IBM Watson), mobile, cloud, and new systems of engagement – are converging and the transformation they are unleashing is accelerating. Working together with IBM Global Training Providers, clients can harness the power of IBM solutions to drive business success.

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