NEW courses

New IBM RPA courses: Digital assistants and surface automation

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We are pleased to announce two new courses developed by RPA Education team: Digital assistants in IBM RPA (version 21.0.1) and Surface automation with IBM RPA (version 21.0.2).

Digital assistants in IBM RPA are bots that interact with users using text or voice messages. A digital assistant can be either a chatbot, an interactive voice response (IVR) agent, or both. Course topics:

  • Introduction to digital assistants
  • Developing chatbots
  • Knowledge base
  • Deploying a chatbot
  • Developing IVR agents
  • Deploying an IVR agent
  • Chat history

Course link: Digital assistants in IBM RPA

The surface automation is a method of automation tasks by using image recognition. Course topics:

  • Surface automation – Prime
  • Setting the environment
  • Automating the RPA challenge webpage
  • Automating the remote environment

 

Course link: Surface automation with IBM RPA

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