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Mind the gap! Atos already does!

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LearnQuest Customer Reference.

 

Customer Overview:
Atos is one of the largest, recognized European IT services corporations which provides consulting, managed services and system integration, hi-tech transactional services, cloud and cybersecurity services. Their culture is focused on the importance of creating superior and top quality client services. In order to do so, Atos is contin- uously investing in their lines of businesses and in their workforce.

 

Business need:
In the area of Mainframe services across the world, Atos is looking at an ageing workforce, specifically in the teams of z/OS System Operators supporting the companies’ customers. Atos realized that minding the skills gap and preventing loss of expertise is key to keep their high standards and to fight the impact of the demography.

 

Solution:
Working with LearnQuest, Atos designed and implemented a Mainframe Academy composed of a tailored Boot Camp dedicated to their new hired workforce by driving strategic change through learning.
A pilot has been started with the Atos Mainframe Delivery Center in Timișoara (Romania) in July 2015 as well as in the United Kingdom and Germany. The main objective of the Atos Mainframe Academy is to centrally train newly recruited System Operators on the fundamental skills needed for high-level support of their customers.
The Atos Mainframe Academy is designed as follows:

  1. Recruiting enthusiastic
  2. Two weeks of intensive, tailored and centralized classroom training on basic
  3. Followed by one month of internal on-the-job
  4. Completing with two weeks of intensive, tailored classroom training on advanced

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Result:
Andreas Reppenhagen, Director Global Mainframe, Atos
“Atos is extremely satisfied with LearnQuest’s creative approach of tailoring a cost- and time-effective solution that drives strategic change through learning for Atos. The newly designed Atos Mainframe Academy is a great investment in our growing workforce. It minimizes the loss of expertise as a consequence of the demographic changes in Atos. LearnQuest answered our needs with something unique.”

The Students Voice

What I liked about the Mainframe Boot Camp?

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What I liked about the teacher?

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Instructor Testimonial
Miha Zalokar, Instructor of the Atos Mainframe Boot Camp
All participants of the Boot Camp proved real interest and enthusiasm. All of them were very engaged, hungry for knowledge and tried to get most of the content. They solved eagerly the exercises to become familiar with z/OS environment and to be prepared for their future challenges and  job roles. They are willing to learn new technologies and showed their ambition to bring their professional skill to a new level.

 

 

 

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