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Launch Your IT Career with Job-Ready Skills: Get Your IBM IT Support Professional Certificate on edX today!
5 October 2022 | Written by: Rav Ahuja
Categorized: Platform Partners
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The IBM Information Technology (IT) Support Professional Certificate on edX can help you launch your career with technical skills valued by IT employers. It is a great time to launch a career in IT support – the US Bureau of Labor Statistics (i) forecasts a 9% growth in jobs through 2030, averaging 70,000 openings each year, and a medium salary of $58,000 annually for an entry-level Computer Support Specialist. This program was built by experts to prepare you for an entry-level job in Technical Support. When dedicating a few hours per week, you can complete the program in 3 to 6 months and develop job-ready skills to join a fast-growing industry.
This 7-course certificate, designed for beginners, provides more than 70 hours of instructional videos and engaging hands-on interactive exercises, labs, projects, and practice tests. The program is designed to provide you with the in-demand skills to start and advance your technology career.
Skills you’ll gain through labs and projects include hardware and mobile device setup, software configuration, Windows/Linux usage, GUI and command line, troubleshooting procedures, IT helpdesk and ticketing systems, customer service and tech support best practices, network and Wi-Fi setup, cloud computing and cybersecurity fundamentals, and more.
In the final capstone course, you will apply your knowledge and skills to real-world case studies, and upon completion, you will be able to confidently demonstrate your new Technical Support skills.
Launch your IT support career today with IBM!
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