Courses

Get to know our brand new IBM Case Manager courses

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Our newest releases include an environment sandbox for you to learn using the real product!

Announcing brand new instructor-led and self paced courses:

F2930G-IBM Case Manager: Solution Deployment from Design to Production (V5.3.2)

This course is designed to show you how to migrate and deploy Case Manager solutions from development to pre-production and production. Participants use a system with two instances of IBM Case Manager to practice the skills that are required by solution builders and administrators to migrate and deploy solutions from one environment to another. This course is for administrators, and solution builders who are involved in Case Manager solution deployment from one environment to another.  More information available here: https://ibm.co/2GBjiVT.

We believe an effective training program reduces the time it takes for users to learn and adopt new technology and will lead to greater satisfaction overall. Whether you choose to attend public training, deliver your own training, take self-paced training, or require customized training that reflects your business, let IBM Analytics and Cloud Education assist you in developing comprehensive and economical training plans to meet these needs. To learn more about Analytics, visit http://ibm.com/training/analytics. To learn more about Cloud, visit http://ibm.com/training/cloud.

F2939G- IBM Case Manager: Solution Deployment from Design to Production (V5.3.2) SPVC

This self-paced course with labs is designed to show you how to migrate and deploy Case Manager solutions from development to preproduction and production. Participants use a system with two instances of IBM Case Manager to practice the skills that are required by solution builders and administrators to migrate and deploy solutions from one environment to another. This course is for administrators, and solution builders who are involved in Case Manager solution deployment from one environment to another.  More information available here: https://ibm.co/2IXWIfb.

We believe an effective training program reduces the time it takes for users to learn and adopt new technology and will lead to greater satisfaction overall. Whether you choose to attend public training, deliver your own training, take self-paced training, or require customized training that reflects your business, let IBM Analytics and Cloud Education assist you in developing comprehensive and economical training plans to meet these needs. To learn more about Analytics, visit http://ibm.com/training/analytics. To learn more about Cloud, visit http://ibm.com/training/cloud.

IBM Case Manager: Configure Security (V5.3.2) (Instructor-led F2920, Self-paced training F2929)

In this course you will configure security for IBM Case Manager environments and solutions. You will work with project areas, control access to cases, and create security configurations. You will deploy a solution in a new environment and use a security configuration package file to manage solution security. You will customize security settings with a custom privilege definition and use security proxies to automate security changes.

Other recent course releases in this product version include:

  • IBM Case Manager Essentials (V5.3.2) (Instructor-led F2900, Self-paced training F2909)

This course is an introduction to IBM Case Manager, concepts, functions, and architecture.

  • Build an IBM Case Manager Solution (V5.3.2) (Instructor-led F2910, Self-paced training F2919)

In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer.

  • Customize the IBM Case Manager Client User Interface (V5.3.2) (Instructor-led F2940, Self-paced training F2949)

In this course, you will customize page layouts, properties views, and menus for IBM Case Manager Client. You will use Calendar and Script Adapter widgets, viewers, and External Data services.

Featured IBM Analytics Digital Badge:

IBM Content Collector for SAP – Administrator – 2018

This badge earner is able to identify ICCSAP components and describe the major ArchiveLink functions of ICCSAP. The individual can configure ICCSAP instances to support these functionalities, as well as configure or assist in the configuration of target repositories and SAP systems to support ICCSAP.

SKILLS:

IBM Content Manager, IBM FileNet Content Manager, IBM Spectrum Protect (Tivoli Storage Manager), IBM Content Manager on Demand, SAP, SAP ArchiveLink

WHAT IT TAKES TO EARN THIS BADGE:

  • Earn the IBM Content Collector for SAP – Administration Essentials – 2018 badge.
  • Earn the IBM Content Collector for SAP – Advanced Administration – 2018 badge.

 

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