Want up-to-date information on the 2022 Markham Municipal Election?

Elections Markham’s Virtual Assistant is here to help

By and Frank Attaie | 1 minute read | August 15, 2022

Across every industry, organizations are embracing digital technologies like artificial intelligence (AI) and hybrid cloud to drive meaningful and substantive change for their business operations and services. Over the last two years, governments and businesses have turned to AI and machine learning to deliver new digital customer journeys. Virtual assistants have become a critical tool for large organizations in both public and private sectors.

To help voters get reliable and accurate information 24/7 about the upcoming 2022 Markham Municipal Election, the City of Markham has launched Elections Markham’s Virtual Assistant, powered by IBM Watson Assistant.

In the latest video of Let’s Talk AI, Frank Attaie, General Manager, Technology, IBM Canada discussed this new customer service enhancement with the City of Markham’s Kimberley Kitteringham, Returning Officer, City Clerk & Director of Legislative Services and Sumon Acharjee, Chief Information Officer.

Watch the video to learn more about how the City of Markham is continuing to lead the way in digital democracy by using AI-powered solutions to enhance the voter experience.

Frank Attaie, General Manager, Technology, IBM Canada

 

Follow Let’s Talk AI, a thought leadership series focussed on discussing emerging trends in artificial intelligence (AI) and the adoption of AI by organisations.

 

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