Got something to hide?We have it covered. Literally.

Pause for a moment and picture yourself as a practicing physician. Within weeks, you have gathered plenty of patient pathology for a research review about a dangerous disease you have ominously observed in your countryside clinic. Your closest colleagues will be preemptively prepared and gainfully grateful if the same symptoms start cropping up consecutively closer […]

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ECM and Healthcare Reforms

The Affordable Care Act has brought a dramatically new landscape to the business of health insurance. The elimination of pre-existing conditions, the expansion of Medicare into rural areas, and broader coverage for both young adults and early retirees are just some of the major impacts. The demand for increased transparency and tighter medical loss ratio […]

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The Finer Points of the Datawatch Report Mining Server

Most organizations understand that in order to remain competitive and improve customer relationships, they must make better use of their existing information assets. Business Intelligence(BI) solutions can help organizations by providing efficient, timely and accurate insight from their big data assets. Fortunately, these BI solutions have seen significant gains in adoption and investment throughout the […]

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Can Case Management get me out of my speeding ticket?

I got a speeding ticket last week.   When I was pulled over, the officer handed me my citation and told me I had to appear at court on a certain day. Since that day, I’ve received a bunch of solicitations from lawyers telling me to hire them and they’ll take care of everything. What I […]

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Moving on ECM Mobile I

When a case is opened, there are generally multiple case workers involved – all with different roles that are critical to the completion of the case. Before the advent of smartphones and tablets, mobile workers that were going on location or in front of clients had to return back to the office – to their […]

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The Future of ECM: Smarter Content Now!

I joined the IBM ECM team back in April.  By the time I joined the team, the Content 2015 event series was well underway.  Content 2015 was designed to share how IBM ECM can help make people smarter.  Business content is everywhere, and we all interact with it everyday.  Whether it’s structured information or unstructured […]

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Building a Custom Web Application? Embed IBM Daeja ViewONE

Believe me when I say that a ‘custom application’ could mean anything these days. A flexible, mobile-enabled, lightweight HTML5 viewer is a critical consideration in every case. There are some futuristic applications cropping up now that sensors and wifi connectivity are being embedded everywhere around us. Whether you are designing an application to automate the […]

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Next Generation ECM Tools Work to Boost Customer Engagement

Next Generation ECM Tools Work to Boost Customer Engagement Much of the focus on business today is on acquiring new customers, but did you know that it costs 6-7 times more to land a new customer than it does to sell to an existing one? Your current customers are more profitable too; a repeat customer […]

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Checking Your Checks with Mobile Banking

I know we often talk about the advantages of case management and banking. Opening accounts, processing loans, the works. While sourcing banking experiences for this blog post, I have to give credit to one our marketing interns. She shared a recent banking experience that we don’t talk enough about: mobile banking. Our intern deposited a […]

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IBM Named a Leader for ECM Transactional Content Services

We are proud to announce a recently published report by Forrester Research ranks IBM as a leader in The Forrester Wave™: ECM Transactional Content Services, Q3 2015. IBM has been rated as a leader by top analysts*, and as this latest report shows, our company continues its proud tradition of being among those that lead the […]

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Is Case Management Over?

In ECM, solutions come and go. Though I recently encountered a microfilm reader in a County office and a stubborn land records manager still taking a “wait and see” approach to the Digital Age. Nonetheless, I put forth the notion that it is time to reconsider the term “Case Management.” Case Management emerged as a […]

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IBM nabs top ECM leader spot in Forrester Wave report

Analyst firm, Forrester Research, regularly evaluates top vendors in various areas via their Wave reports. In their latest report, The Forrester Wave™: ECM Transactional Content Services, Q3 2015, Forrester highlights the most significant software providers in the category of transactional content management. In its criteria evaluation of enterprise content management (ECM) transactional content services vendors, […]

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