Enterprise Content Management

Enterprise Content Management puts business content to work and allows organizations to realize new value. Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity—turning your content into Smarter Content Now. That’s ECM.

IBM Enterprise Content Management helps you transform the way you work by putting business content in motion, so you can capture, protect, activate, analyze and engage with content for greater insight and action. Manage your content where it is created. Securely collaborate on and share content where and when it is needed from any device. Protect it and make it easier to find. Implement enterprise archival and retrieval. Deploy it in the cloud, on-premise, or hybrid.

ECM Is Still At Work: See the Proof in Your Industry

While the discussion around Content Services and Enterprise Content Management rages among analysts and industry insiders, the fact is that IBM’s content management solution portfolio still provides the broadest set of capabilities to capture, govern, and analyze content and build digital business applications.  No matter what you choose to call it, IBM is ready with […]

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IBM Content 2017: A can’t miss date in Paris on October 17

After successful event dates across the US and Europe, IBM Content 2017 is now coming to France! This event in Paris will bring you the best use cases and the latest content capabilities of IBM Enterprise Content Management solutions. ECM continues to evolve as organizations, the economy, requirements and uses change: process dematerialization, mobility, regulatory […]

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Make Them Heart It: Find Unhappy Customers and Turn a Negative Tweet into Customer Loyalty

We’ve all been there. That moment when you realize that something you bought is not functioning or a service you paid for was not done correctly. Not to worry though. You have a warranty, right? You push back the frustration to spend that energy on finding your warranty document, only to discover it expired 3 […]

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IBM Daeja ViewONE Virtual: Do More with your Documents

The most recent version of IBM Daeja ViewONE Virtual (5.0.1) released in July 2017 signified an historic moment in the development of the versatile zero-footprint document viewing solution – it is the first version that allows end users to edit documents. Using the built-in document builder functionality, it is now possible to cut, copy and […]

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What Has ECM Done for You Lately? Putting Enterprise Content Management to Work

With all the hubbub about whether ECM is “dead,” as Gartner claimed recently, or whether it should be called “Business Content Services” or “Transactional Content Services,” as Forrester insists, or maybe it’s really “Intelligent Information Management,” which is AIIM’s position, the debate about what to call the ECM category underscores the fact that most people […]

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Improved, modern user experience right at your fingertips with IBM Content Navigator

People in the Northern hemisphere who were out enjoying summer vacation may have missed the announcement about the new functionality and improved, modern user experience that was just released in IBM Content Navigator 3.0.1! The first thing you will notice in version 3.0.1 is the brand new look and feel.  My customers like the modern […]

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Get the uninterrupted service you trust with ECM Continuous Support

With the fast pace of innovation happening in the Software industry, particularly in the Enterprise Content Management (ECM) space, it is important for IBM to adopt and rapidly innovate by bringing in new capabilities to the market. To enable us to deliver new functionality more frequently while providing stability for those customers that are not […]

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Take a Summer Break for an IBM Content 2017 Update

It’s hard to believe we are half way thru 2017 already and the summer months are upon us.  As we have reached our “Half Time,” it’s a good opportunity to take a breather, reflect on our progress thus far and refresh ourselves with summer vacations and barbecues. You may have heard about the IBM Content […]

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Content is where Knowledge Lives

There we were, packed into a meeting room at the InterContinental Hotel Times Square, listening to a highly entertaining customer panel moderated by John Mancini, Chief Evangelist of AIIM (Association for Information and Image Management).  John had kicked off the panel discussion focused on Best Practices in ECM with a list of the challenges faced […]

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Box Office Hit: IBM Content 2017 in Minneapolis

We’re off to the races! The first IBM Content 2017 had a great turnout and rewarding sessions last week in Minneapolis. It takes a village to help customers create success and evolve their Enterprise Content Management (ECM) strategy and I was fortunate enough to witness this community in action. The Big Picture John Mancini, Chief […]

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Transform your Content Experience with IBM Content Navigator

You might be familiar with the Office Online Server integration with SharePoint Server or Exchange Server, but did you know that IBM Content Navigator also integrates with Office Online Server? Microsoft Office Online Server (OOS) is an on-premises server for editing office documents in your browser. Several of my customers with Office 365 are considering […]

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Transform your Digital Workplace at IBM Content 2017

I particularly like this time of year. Longer days, cycle rides past meadows of flowers in full bloom, and the anticipation of IBM Content 2017.  This year we are visiting Minneapolis, New York City and Chicago.  I for one am really looking forward to hearing guest speaker John Mancini, Chief Evangelist at AIIM, share his […]

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