Cloudy with a Chance of Innovation

At the beginning of the current century, I was working for a small software start-up, with about 40 employees. We had a small marketing team and five field sellers. We tracked customers and prospects with a complex customer relationship management (CRM) database that was temperamental to say the least. The sellers had to remember to […]

It’s not raining, but it sure is Cloudy

I just got back from the IBM World of Watson event in Las Vegas.  Maybe I’ll write another blog soon about that experience because it was such a great event and it was so fun to hear our Chairman and CEO, Ginni Rometty, speak in the brand new T-Mobile arena.   But I digress….the reason I […]

IBM World of Watson – Wednesday

Wednesday was the big day – Ginni Rometty gave a keynote presentation early Wednesday afternoon. Her presence is so tied with Watson and having the opportunity to listen to her speak was simply amazing. Her keynote started out by outlining that while we were at a conference titled IBM World of Watson, in reality, we’re […]

IBM World of Watson – Tuesday

4:00 pm : Keeping up with the tradition from yesterday of packing our sessions, the ECM Roadmap and Strategy session was completely full! Everyone in the room was curious about what coming for the future of ECM. Feri Clayton, Director, IBM ECM Products and Strategy and Dana Morris, Program Director, IBM ECM Products led the […]

IBM World of Watson – Monday

4:00 pm : Enterprise Content Management Keynote: Outthink Content Chaos – A Winning Strategy for Content Services The keynote kicked off with Rich Howarth, VP ECM Products and Strategy, IBM sharing about the excitement and interest in three key areas: cloud, mobile and cognitive. Each of these pillars play an important role here at World […]

Move to IBM Datacap on Cloud: Your Bridge to Digital Transformation

Cloud computing has become synonymous with modernization. IBM recently did a C-suite study and discovered that 66 percent of CIOs expect cloud computing and services to transform the way businesses operate. IBM’s managed cloud hosting solutions can help CIOs and IT leaders focus on growth assignments by reducing the daily management of enterprise applications. So, […]

Digital Transformation is Underway. Are you Ready?

I’ve written a couple of times about the IBM and DocuSign partnership.  As I’ve noted in previous posts, this partnership is all about accelerating the path to digital transformation.  I just got back from London, where I attended the DocuSign Momentum event.  It was so much fun to see all of the excitement around how […]

Cloud Shared Service Solutions

Offering solutions in the cloud is expected of software vendors. However, not selecting the right technology and approach to a cloud deployment can turn a single, short-term fix into an on-going, long term problem. Today, it isn’t enough to offer a “point solution” on the cloud to solve a specific business issue or address a […]

Adding Rights Management to Content in IBM ECM and Box with Seclore

In today’s hyper-connected world, IBM ECM and Box make it easy and efficient to share information and engage in external collaboration with third party vendors, contractors, auditors, etc. However, advanced technology often presents new challenges and potential security risks. In the case of IBM ECM and Box, confidential information (ranging from customer and employee data, […]

Maximize Service Quality to tame the Content Chaos

ECM solutions are used to tame the content chaos. Ensuring the service quality of these applications is mandatory to maximize the business outcome and at the same time contain operational costs. However in most organizations ECM applications are still operated manually – with high efforts in IT Operations and Service Desk. Enterprise monitoring tools offer […]

Finding ECM’s New Rhythm At AIIM 2016

Maybe I’ve been in the ECM business too long. It was midnight on Frenchman’s Street and I was elbow-to-elbow in a packed club grooving to a funky riff by a band called Dark Matter. It’s JazzFest week here in New Orleans, when all kinds of musical celebs show up to sit in. Indeed Living Colour‘s […]

IT can now turn from a Worrier to a Warrior by connecting these dots…

As far as skills go, “worrying” is quite possibly one of the most useful things going for the modern IT manager. Nobody wants to be the person who approved the solution that was easy enough for a script kiddie to crack between Minecraft sessions. But it’s not just security that the best IT professionals worry […]