Cloud

Cloud computing is synonymous with "easy," and content solutions in the cloud are easier for organizations to deploy, manage and afford. IBM Enterprise Content Management has cloud-enabled its entire portfolio as a set of Managed Services hosted on IBM Softlayer, with Software As A Service pricing. IBM ECM on Cloud Solutions have proven to deliver faster time to market and an even more impressive return on investment that on-premises ECM solutions, which typically pay for themselves in less than 12 months. Some ECM cloud deployments have paid for themselves in a few months! Gartner has predicted that by 2018, 50% of organizations will have embarked on some kind of hybrid cloud strategy. Whether it's to get a system up and running quickly, do some bi-modal development, extend your IT department with help from IBM or a Business Partner, or use your operational expenses budget to launch a new solution, IBM ECM gives you lots of reasons to get started.

IBM Content Manager (CM8) is ready for Digital Enterprise – are you ready?

IBM Content Manager is evolving to meet the needs of the changing workforce and enterprise. Used by several large global clients, like banks, insurance companies and government agencies, IBM Content Manager is expanding to support business processes that span cross-company boundaries in the digital enterprise. To serve your customers, citizens, vendors, and partners more effectively, […]

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ECM in the Cloud – The Perfect Fit for Bimodal Development

In the past 12 months, I have meandered across North America talking to people about putting content in the cloud. There is a general consensus among the ECM Program managers and architects that I spoke with that content in the cloud offers a highly attractive ROI, helps with shrinking IT resources, and gives lots of […]

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Cloudy with a Chance of Innovation

At the beginning of the current century, I was working for a small software start-up, with about 40 employees. We had a small marketing team and five field sellers. We tracked customers and prospects with a complex customer relationship management (CRM) database that was temperamental to say the least. The sellers had to remember to […]

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It’s not rainy, but it sure is cloudy.

I just got back from the IBM World of Watson event in Las Vegas.  Maybe I’ll write another blog soon about that experience because it was such a great event and it was so fun to hear our Chairman and CEO, Ginni Rometty, speak in the brand new T-Mobile arena.   But I digress….the reason I […]

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Move to IBM Datacap on Cloud: Your Bridge to Digital Transformation

Cloud computing has become synonymous with modernization. IBM recently did a C-suite study and discovered that 66 percent of CIOs expect cloud computing and services to transform the way businesses operate. IBM’s managed cloud hosting solutions can help CIOs and IT leaders focus on growth assignments by reducing the daily management of enterprise applications. So, […]

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Cloud Shared Service Solutions

Offering solutions in the cloud is expected of software vendors. However, not selecting the right technology and approach to a cloud deployment can turn a single, short-term fix into an on-going, long term problem. Today, it isn’t enough to offer a “point solution” on the cloud to solve a specific business issue or address a […]

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Maximize Service Quality to tame the Content Chaos

ECM solutions are used to tame the content chaos. Ensuring the service quality of these applications is mandatory to maximize the business outcome and at the same time contain operational costs. However in most organizations ECM applications are still operated manually – with high efforts in IT Operations and Service Desk. Enterprise monitoring tools offer […]

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Customer Use Cases for IBM Datacap and Box Integration

As regular readers of this blog may remember, a few weeks ago we posted a blog that talked about the integration between IBM Datacap and Box, which is a part of the overall partnership that was announced in June of last year. Since posting that blog, we’ve heard a lot of questions about how businesses can […]

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Tearing Down Walls with Content Collaboration

The emergence of cloud services and the proliferation of mobile devices have hugely disrupted today’s enterprises. Gone are the days where you could simply open a storefront and wait for customers to walk in the door. These technology shifts have dramatically changed both employee and consumer expectations. Enterprises must adapt or risk going the way […]

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The Latest from ECM Cloud

On March 1st IBM launched a cohesive set of revised and new SaaS offerings for content management: IBM Content Foundation on Cloud, IBM Content Manager OnDemand on Cloud; IBM Case Manager on Cloud; and IBM Datacap on Cloud. This announcement provides our clients with the opportunity to move their new and existing ECM workloads from […]

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The Future of Customer Communications Management

Customer communications management (CCM) solutions used to be 100% focused on printing. Customer demands have changed. It is critical to rapidly change with your customers. 80% of customer contact is related to documents YOU send to them by whatever channel! We recently had a customer implement our customer self-service solution, Content Manager OnDemand, in two […]

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Announcing Datacap on Cloud!

We’ve just made another big step in evolving document capture by announcing Datacap on Cloud! Now, the power of Datacap – including cognitive capture capabilities – are available in a cloud model, fully monitored, fully managed and ready for production. We’ve made it simple to purchase and we’ve made it budget-friendly. Datacap on Cloud uses […]

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