Case Management

IBM Named a Leader in Gartner MQ for Case Management (Again)

I wrote last month about our latest release of IBM Case Manager 5.3.  The latest release is just another reason why Case Manager is consistently listed as a leader in various analyst reports. While I’m not surprised, I’m pleased to see that yet again that leading analyst firm, Gartner, has recognized IBM Case Manager as […]

Introducing IBM Case Manager 5.3

For as long as I’ve worked in technology, speed has been touted as a great benefit.  We’ve all heard the phrase, “Speed is the new currency,” but it feels like that really is the case right now.  We are living in a vastly different time than just a few short years ago.  The pace of […]

IBM World of Watson – Wednesday

Wednesday was the big day – Ginni Rometty gave a keynote presentation early Wednesday afternoon. Her presence is so tied with Watson and having the opportunity to listen to her speak was simply amazing. Her keynote started out by outlining that while we were at a conference titled IBM World of Watson, in reality, we’re […]

IBM World of Watson – Tuesday

4:00 pm : Keeping up with the tradition from yesterday of packing our sessions, the ECM Roadmap and Strategy session was completely full! Everyone in the room was curious about what coming for the future of ECM. Feri Clayton, Director, IBM ECM Products and Strategy and Dana Morris, Program Director, IBM ECM Products led the […]

IBM World of Watson – Monday

4:00 pm : Enterprise Content Management Keynote: Outthink Content Chaos – A Winning Strategy for Content Services The keynote kicked off with Rich Howarth, VP ECM Products and Strategy, IBM sharing about the excitement and interest in three key areas: cloud, mobile and cognitive. Each of these pillars play an important role here at World […]

A new world awaits: Case Management @ World of Watson

A new world awaits all those who attend World of Watson 2016. World of Watson, or WoW, takes place in Las Vegas from October 24th-27th and remains IBM’s signature data and analytics conference.  The good news? There’s still time to register – which you can do here. As we highlighted in a previous post, IBM […]

Road map for delivering superior customer experiences

A lot of my work lately has been focused on the upcoming IBM Insight at World of Watson event (October 24 – 27 in Las Vegas).  It’s going to be fun to see how different this will be from past events, as we make Cognitive a cornerstone of the conference.  That got me thinking about […]

Cloud is ubiquitous. Even my mom knows.

Cloud is ubiquitous.  Even my mom knows. My mom asked me today if my job at IBM “is in the cloud.”  She doesn’t understand cloud computing or how it has dramatically changed our world in a few short years.  And she certainly doesn’t understand what it means for content management solutions, but she knows it’s […]

Digitization, Business Transformation and the Cloud

Under pressure to digitalize business processes, leading middle-market firms are deploying digital initiatives in an effort to outrun present and future competitors. These initiatives include converting manual, paper-based or offline business processes to online, computer-supported processes that facilitate content collaboration, document approval workflow, and seamless content integration. But, transforming offerings and supporting systems and methods […]

Increase Business Agility with IBM Case Manager and Box

I’m sure you have heard about the IBM and Box partnership that was announced last year.  Our strategic partnership with Box brings secure content collaboration to our IBM ECM portfolio, including Content Navigator, Datacap, Case Manager and Stored IQ.  Now that we have over a year of working together, the Box and IBM Partnership is […]

WfMC Awards for Global Excellence in Case Management Winners

It’s always nice to be surrounded by people who get you. My teammates and I? Well, we’re case management people. And we recently made the journey to enjoy the company of our people. At the end of June, the IBM case management team participated in the 3rd annual BPM & Case Management Global Summit in […]

Digital Transformation is Underway. Are you Ready?

I’ve written a couple of times about the IBM and DocuSign partnership.  As I’ve noted in previous posts, this partnership is all about accelerating the path to digital transformation.  I just got back from London, where I attended the DocuSign Momentum event.  It was so much fun to see all of the excitement around how […]