Glorified Cash Registers? Not so fast…

Fresh off receiving $1.2M in seed capital, Rajeev Viswanathan, CEO of Own, a San Francisco via Detroit start-up, had the following to say: “Point of sale systems have under-served retailers because, until now, they’ve simply been glorified cash registers. There’s massive potential in equipping these owners and managers with real-time insights about who is in […]

Special Sneak Peek Alert: Watch first-ever IBM Smarter Commerce commercial before it airs

On January 1, 2012, IBM will unveil its first TV commercial for Smarter Commerce during the ESPN Sunday NFL Countdown and on January 2nd during the Fiesta Bowl. But in the spirit of the holidays (and because we think it’s better to give than to receive), we’re offering all of you an early sneak peek; […]

Supplier Management – Top of Mind for Some (but is it core to their procurement function?)

I recently had the opportunity to observe an excellent Procurement Leaders executive roundtable in London which Emptoris sponsored. Held in the sublime surroundings of the recently refurbished Savoy Hotel, 11 leading CPOs from diverse industries and iconic global brands, came together to debate ‘Supplier management – tackling risk, reducing cost, maximising value’. Clearly the topic […]

Join us at NRF in New York- Jan 15-18

If you are attending the retail industry’s largest conference, the NRF show in New York, stop by and visit us.  Within the IBM booth, we will be highlighting how our supply chain products can help you re-design your supply chain to meet the new challenges of e-commerce, optimize your inventory to prevent stock-outs, and gain […]

Mid-December: How Online Retail Sales Are Shaping Up

Here we are, December 19th. Just five business days until the Christmas weekend. And everyone wants to know how online retail is doing. The answer is that consumers are out shopping in force (at least online). Consider that for the week of December 11th through December 17th in 2011 versus the comparable week in December […]

Smarter Commerce Continues Momentum with Emptoris Acquisition

What a year! As 2011 comes to a close, I’m reminded again of the power customers hold in reshaping businesses around the world. The era of mobile and social networks has changed the commerce equation, shifting control from the seller to the buyer. Smarter Commerce helps businesses adapt to and capitalize on these changes. At […]

New Analytics Software Makes Smarter Supply Chain Network Decisions

As companies seek to achieve smarter commerce and put their customers at the center of their commerce processes, one of the primary challenges they face is dealing with complicated and extended supply chains.  With the complexity and volatility of today’s supply chains, companies are turning to supply chain analytics to optimize their networks on a […]

Using technology to understand unique on-line shopping markets

Understanding your consumer’s on-line shopping behavior is essential in the new age of the empowered customer. Culture, geography and demographics contribute significantly to on-line shopping behavior. Smarter Commerce helps you understand your market and serve it better. To embrace Smarter Commerce, a company must evaluate whether its business practices are tailored to the customer’s needs. […]

De-Risking the Supply Chain – Thoughts for 2012

At the CSCMP conference in Philadelphia recently, we spoke about what companies can do to “de-risk” their supply chains.   In the following video, Stephen Dean of Ryder and I spoke to Supply Chain Brain magazine about this topic.   The chief observation I made was that volatility has become systemic in today’s supply chains: demand volatility, […]

IBM to Acquire DemandTec, Inc.

Today IBM announced its intent to acquire DemandTec, Inc., one of the leaders in cloud-based pricing, promotion, and merchandising analytics. This deal, which is of course subject to DemandTec shareholder approval and all of the usual closing conditions, will allow our Smarter Commerce customers to better define and deliver the best prices and product mix […]

Holiday Retailing Frenzy: How IBM Spots the Trends

When it comes to mobile shopping this holiday season, there will be no place for the makers of smartphones and tablet computers to hide. Analysts will be able to detect not just the brand of the device from which a consumer forays to retailing Web sites; they’ll know what model each shopper is using. This […]

IBM Named a Leader in Gartner’s Magic Quadrant for Integrated Marketing Management

It’s my great pleasure to announce that IBM has been named to the “Leaders” quadrant of the Gartner Magic Quadrant for Integrated Marketing Management, Kimberly Collins, Adam Sarner, October 26, 2011. This recognition comes on the heels of our also being named a leader in  The Forrester Wave™: Web Analytics Q4 2011 (where we also […]