What’s on the Mind of the CPO

We are always interested in what is top-of-mind mind for the CPO.  Of course, the economic environment, market conditions and challenges are constantly shifting – and part of our mission is to keep ahead of the curve on these environmental and business challenges, so that we can empower our customers to leverage Emptoris’ capabilities to […]

The First Annual IBM Smarter Commerce Global Summit

Many IBM clients, partners and employees are gathering this week in San Diego for our first Smarter Commerce Global Summit.  Smarter Commerce is about finding smarter business processes related to the buying of goods and services, the selling of those goods and services, the marketing that occurs before they are sold, and the servicing of […]

Rosetta Advances Smarter Commerce Agenda with Platinum Sponsorship of Global Summit

Rosetta, the largest independent interactive agency in the U.S., is the platinum sponsor of the Smarter Commerce Global Summit, to be held in San Diego on September 19-21. We spoke with Brian Lucotch, Rosetta’s Chief Technology Officer, to get more details on their Smarter Commerce story, their work with IBM and what they’ll bring to […]

Smarter Commerce Makes Switching Channels a Cinch for J.J. Keller… No Remote Required

Realizing that the empowered consumer wields more control than ever before, J.J. Keller has implemented IBM’s customer-centered Smarter Commerce approach to deliver against the same service-level expectations that customers have in the B2B world that they have in the B2C world. When large corporate customers log in to J.J. Keller’s Website to deal with their […]

Bridge Solutions Spans the Gap Between Clients and their Customer Needs

Bridge Solutions, a boutique consulting firm, is a premier sponsor of the second annual Smarter Commerce Global Summit, to be held in San Diego on September 19-21.  We spoke with Director of Services at Bridge Solutions, Doug Brochu, to get their story on what Smarter Commerce means to them and what they’ll bring to attendees. […]

2011 Holiday Readiness (Part 3) – A different picture emerges for the UK…

IBM recently published an online retail readiness report for the UK, similar to the one for North America. While there is just as big of a push at the end of the year with big promotional days like Mega Monday (Cyber Monday in the US), the report brought to light some different trends that have […]