Employee Engagement

Resiliency: A Key to Engagement

April 18, 2017 | Book Club, Employee Engagement

Turn the key in your car’s ignition and you engage the motor. Perhaps. If it’s a bad connection, the battery drains and you’re stuck calling AAA or Lyft. But if it’s a good connection, a spark flies and you’re on your merry way. Let’s use the same analogy but in human terms. First, a re-definition ...read more


Too Bad Our Workforce Aren’t Consumers

March 27, 2017 | Cognitive, Employee Engagement

Oh, wait … They are. Gee … Wonder what we could learn from that? I had an epiphany back in the ‘90s, when getting a Masters in organizational change: 100 percent of the workforce are also consumers. I wondered: If we really wanted to improve engagement, and the war for talent, and learning and development, ...read more


The Workplace – Making It a GREAT Place to Be!

January 17, 2017 | Employee Engagement

Recently I received an email from the IBM HR team to congratulate a teammate in a remote office on his 10th anniversary at IBM. Immediately a colleague of mine sitting next to me asked, how was it that this person had been here for 10 years, as he had only finished his sales initiation/training course ...read more


Making the Most of Your Team’s Diverse Work Styles

December 21, 2016 | Collaborat​ion, Employee Engagement

Two Requirements to Helping Diverse Teams Collaborate Successfully Most of us spend a majority of our time interacting with others at work. We brainstorm, share, connect and build together. Regardless of the size or the roles represented, today’s teams often boast a diversity of gender, race, age, location, skill level or role. Though diverse teams ...read more


The Year in Collaboration: Accelerating Intelligence and Conversation

December 20, 2016 | Collaborat​ion, Employee Engagement

What better time to reflect upon the year in collaboration? As I look back upon 2016, it seems to me the year in collaboration can be summed up with two trends: the rise of the bots and a return to conversations. The rise of bots: artificial intelligence moves from in from the edges 2016 was ...read more


How IBM Watson Is Transforming Human Resources

December 19, 2016 | Cognitive, Employee Engagement

Throughout history, when a new technology promises amazing progress in work efficiency, personal safety and happiness, the public often greets this development with trepidation. If a machine can perform a task better than humans can, the thinking goes, do we still need humans on the job? There’s a particular irony to this anxiety in AI’s ...read more


Why Cognitive Technology Is Crucial to a Good Employee Experience

December 5, 2016 | Cognitive, Employee Engagement

Not long ago, I heard about an employee at a large organization who posted a complaint about company policy to an internal social network. Until very recently, that complaint might have accomplished little more than allowing this employee to vent to colleagues. Fortunately, this happened at a company powering its dashboard with cognitive technology, which ...read more


How Can You Inspire Teams to Make Progress on Meaningful Work? The Answer Is Simple.

November 30, 2016 | Collaborat​ion, Employee Engagement

Disengaged employees are one of the most challenging roadblocks to workplace collaboration, which results in billions wasted annually and increased employee attrition rates. How smoothly your business operates depends on the engagement and efficiency at which employees work together. This precedent for collaboration is led at the organization level and trickles down to the team ...read more


Mears Group: Maintaining Growth through Social

November 17, 2016 | Client Stories, Collaborat​ion, Employee Engagement

Update: Meet Mears Group at IBM Connect 2017. Mears Group PLC is the leading provider of social housing repairs and maintenance services in the UK. Just like the firm keeps the water running and electricity flowing in people’s homes, Mears needs to ensure that employees can operate together smoothly and efficiently. This becomes more difficult ...read more