With the rise of social media, businesses gained vital new channels for interacting with customers. But the increasing number of available platforms can be difficult to manage effectively. “Our customers started asking for a new service to help with social media management,” says Mauricio Brentano, Chief Technology Officer for Seekr. “They needed a way to […]
In my previous post, I discussed some of the innovations that can be achieved by governments using cloud. I presented on this topic recently at the Westminster eForum Keynote Seminar: Next steps for cloud computing. At the session I went on to explore mobile, the Internet of Things and some changes in the skills needed […]
Nowadays, cloud businesses are all over the world. Cloud is everywhere—phones, tablets, medicine, applications and more, just to point out a few. So what if you are in the IT area? I work with Linux and virtualization and want to get focused on cloud computing. How difficult is it to keep up to date with […]
Social media reaches millions of people around the world, usually with just a single click. It is not uncommon to find people who have had their “15 minutes of fame” on the Internet, just by posting interesting memes or funny videos on the various social media sites.The most visited video on YouTube, “Gangnam Style,” has […]
This blog post is the fourth in a series of articles on reimagining enterprise IT in the age of social and mobile with open cloud. My aim is to explore the open cloud inspired approaches such as OpenStack and deployment automation that can enable the IT department to remain relevant to business developers and to the […]
Wouldn’t it be great if you could use magic to find out what customers and followers want or need? With the help of cloud and big data, you can potentially make a little magic of your own. IBM Social Media Analytics Software as a Service (SaaS) allows you to listen and analyze the various concerns […]
This blog post is second in a series of articles on reimagining enterprise IT in the age of social and mobile with open cloud. The first introduced the scope of these posts looking at some of the challenges faced and potential solutions can be found here. In that first post I observed it is estimated […]
Cloud computing’s proliferation and its accompanying technologies is old news. We’re reading more and more stories about the latest cloud advancements and adopters every day, creating a veritable hype cycle. How these technologies mature and become rapidly applied across eco-systems, business and IT will affect everyone in profound ways, regardless of their business or where […]
You may often have conversations in small groups, where you share your ideas about change or perhaps how you would have acted in a certain situation. Since the mass adoption of social media applications, rather than talking to these small groups about these issues, you can now have the feeling of sharing with millions of […]
Retail and consumer packaged goods (CPG) are among the service industries with the highest focus on dynamic consumer needs, wants, likes and dislikes. It is becoming increasingly relevant for this industry to embrace cloud and social media analytics.
A tour of the latest offerings from IBM Cloud for the 2014 Australian Open.