OSS

The “open” part of open source doesn’t mean “free”

It’s a common misconception that opening the source code for a product is a fast, easy path to success. After all, how much easier can it get than to have other developers fix your bugs, add new features and answer support questions? That panacea is what draws so many misguided tech companies to releasing open […]

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Cloud architecture for a highly resilient, always-on system

I recently studied a customer’s applications that supported online banking services for their consumers. They were recovering from an unexpected outage that brought down their online services systems for a period of time that impacted their customer satisfaction ratings. In an effort toward a flawless customer service rating, this financial institution desired to establish a […]

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