Operational Decision Management

How automating decision management helps organizations compete

Using sophisticated automation to support innovative business models and drive competitive advantage is nothing new for forward-thinking operations executives. Automation is also being applied to the decision-making process. After all, if it takes forever to respond to a customer request, or if the response is incorrect or unsatisfactory, it can be hard to keep up. […]

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Why you need better bots: 3 digital business automation use cases and a webinar

Copy, paste. Ctrl-C, Ctrl-V. Sound familiar? We’ve all been on the wrong end of a gigantic spreadsheet, facing hours of repetitive work and a monotonous decision-making process. I know what it’s like to have a single but crucial error somewhere in the middle of that information—a slip of the finger or a paste in the […]

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How your business can benefit from robotic process automation

Last month we announced the IBM and Automation Anywhere partnership poised to deliver an advanced robotic process automation-powered (RPA) platform. And this week we announced a new offering, IBM Robotic Process Automation with Automation Anywhere, available September 22. So what does this mean for your business? Here are some key takeaways for potential clients. First, […]

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How to lead digital transformation with IBM ODM for z/OS

This post was co-authored by Laurent Tarin. 90 percent of the world’s data has been created in the last two years. Some expect that there will be over 30 billion connected devices in the world by 2020. Mobile, social, analytic, cloud and cognitive technologies are transforming the way we do business. Customers expect immediate and […]

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Taking your business to the cloud with IBM Z

IBM just unveiled the world’s most powerful transaction mainframe system with breakthrough pervasive encryption technology. The IBM z14 features the industry’s fastest microprocessor, and offers a scalable system structure that delivers a 35 percent capacity increase for traditional workloads and up to 35 percent capacity increase for Linux workloads compared to the z13. The new […]

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Business agility powered by decision management

Agility is the ability to move quickly and act fast. Business agility is the ability to adapt and respond to the change rapidly. Notice the difference? In business, the emphasis is on flexibility. Of course, I am borrowing this concept from software development, where agile development is the new norm. But think about this: if […]

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