What you can do now to ensure portability and interoperability in cloud computing.
There is a storm of confusion out there regarding cloud computing across pundits, technology insiders and non-techies alike.
I think most readers of this blog probably know there is no single "cloud." Saying something is “on the cloud” is about as specific as saying something is "on the Internet." This term isn’t going away – but that’s okay, because I really like hopeless causes.
IT service management (ITSM) projects could be long and painful, so hey, why don't we move everything to the cloud and forget about ITIL? Well, it ain't that easy. After all the initial hype, and even when there might be some confusion around it, seems cloud computing is here, not only to stay, but to change some of the game rules.