machine learning

Machine learning: A key weapon in the cybersecurity battle

Since the dawn of the internet, companies have been fighting to stay ahead of cybercriminals. Artificial intelligence (AI) and machine learning have made this job easier by automating complex processes for detecting attacks and reacting to breaches. However, cybercriminals are also using this technology for their own malicious purposes. More and more hackers are exploiting […]

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Workflow automation: 25 years of tried-and-true success

1993 was a year of dynamic changes in politics and culture. It was also the year that IBM released its flagship enterprise workflow automation software: IBM FlowMark. Since then, workflow automation technology has emerged as the leading front-end solution for enterprise digital transformation initiatives. IBM continues to provide leading solutions for designing and managing workflows to […]

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The future of customer experience

2018 has been the year of customer experience and satisfaction. While a lot of discussion surrounds technologies such as machine learning and artificial intelligence (AI), under the hood, it’s all about customer experience. Provide a great one, digitally enhanced and frictionless, and you win. Provide a poor experience burdened with a last-century look and feel, […]

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Transforming manufacturing with artificial intelligence

Artificial intelligence (AI) is no longer just a field for academic researchers; machine learning and deep learning are becoming mainstream technologies that any organization can harness. This could have dramatic implications for many industries, including manufacturing. The impact of AI on manufacturing is likely to usher in a whole new era of industrial development. The […]

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The connection between automation and obsession

If you’ve been reading analyst reports lately, you may have noticed that the discussion around business transformation is becoming more urgent. For example, we used to talk about “customer-focused” organizations, which gave way to those that are “customer-centric,” and today, we’re talking about companies that are “customer obsessed.” What’s next? Customer stalkers? Forrester has long […]

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Get ahead with cognitive operations machine learning technology

The challenges around managing hybrid environments are not new, but they have evolved into managing multicloud environments with abundant infrastructure complexity and application diversity. According to Gartner, by 2020, “90 percent of organizations will adopt hybrid infrastructure to become more agile and to transform. (In fact, the average enterprise is using or piloting six clouds.) […]

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Contextor adds cognitive capabilities to robotic process automation solutions with IBM Watson

Office workers often spend a good deal of their time in and out of various information systems and applications. To perform their jobs, they might be required to input the same data multiple times, copy and paste data from one window to another, or compare and check information from two different applications. In short, there […]

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Why data is the key to IBM being “the enterprise cloud”

In a recent interview with CloudTech, John Considine, IBM general manager of cloud infrastructure services, made the IBM view of cloud abundantly clear. “Here’s the trick: for us, we are the enterprise cloud,” he said. Data is a cornerstone of that way of thinking, Considine said: “One of our theories leading into the cloud, for […]

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Design and machine learning: The emerging role of design in tech

IBM Design San Francisco has recently been given the prestigious Red Dot Communications Design Award for IBM Data Science Experience. The Red Dot Award is one of the highest forms of recognition in the design world. The Data Science Experience design team faced unique challenges throughout this project, firstly having to understand the data science workflow, […]

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Cognitive disruption: Where man and machine become one

In 2017, digital disruption is history. If you are not thinking about cognitive disruption, your business is way behind the technology curve. In the recent IBM annual survey of global CEOs, about 73 percent say cognitive computing will play an important role in the near future of their organizations, with the same sentiment echoed by […]

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GDPR – Let’s Get it Started!

This week starts the real countdown – 1 year remains until GDPR goes live. Are You Ready? What Me? Yes you, if your company hosts or processes any data, anywhere in the world, on EU citizens, and if it contains their Personal or Sensitive Personal information. The GDPR will significantly raise the expectations of data […]

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Cloud-based receipt management enhances mobile banking

How many times have you looked at your bank statement, noticed a line item like “WITHDRAW / POS 0217 2013 975246 MARSHALLS #1199” and racked your brain trying to figure out what you bought? You likely had to dig through your wallet for the paper receipt (if you even kept it) or rummage through your […]

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