insurance

The Digital Insurer Connects Content, Process and People

I have a friend who had a minor car accident on a Saturday night. She’s fine, but the car rolled over and looked pretty bad. When she got home, she went online and started the claim process. On Sunday, the insurance company sent a tow truck to pick up her car and take it to […]

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Industry-first insurance platform built on cloud looks to improve process and economics

IBM works with 95 percent of the world’s top insurers, so it makes sense that the company teamed with MetLife and Majesco to build a new, industry-first insurance platform built on IBM Cloud. The new platform seeks to foster new product development, underwriting and benefits delivery by improving insurers’ processes and economics by reducing IT […]

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Increase the business value of APIs

This post was co-authored by Danny Levenson, Senior Software Engineer, PointSource. Application Programming Interfaces, or APIs, define the data contract between two pieces of code. APIs used to be exclusively the domain of developers. In this post, I’ll show you how APIs provide the freedom for systems to evolve independently and create new opportunities for […]

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Taking the Canadian insurance industry digital

The world is growing more digital by the hour. Studies show that the demographics of people who use the Internet are shifting dramatically. Traditionally, consumers bought home and auto insurance from brokers who worked behind desks and manned phones in brick-and-mortar offices. Twenty years ago, four of five people who bought life insurance used a […]

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6 short sentences that sparked the creation of a cognitive app

It started on a busy morning expressway in an unfamiliar city. Three of us were on our way to a meeting that was a little further away than we thought. While watching the driving app, we suddenly realized that we were in the wrong lane to make a sudden turn. Waiting precariously in the wrong […]

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Insurance in 2020: Fast Track your Content Management Roadmap with Cloud Services

Last week, Forrester and IPD hosted a webinar where they spoke to how Cloud was impacting the Insurance industry.  If you missed this webcast, be sure to catch the replay.  Cheryl McKinnon, Principal Analyst Serving Enterprise Architecture Professionals at Forrester Research, kicked off the event by covering the trends, challenges, and recommended practices for managing […]

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“Outthink” comes alive in insurance industry drones application

The concept of “outthink” is sweeping through numerous industries as companies and individuals uncover new ways to transform their businesses using social, mobile, cloud, Internet of Things (IoT) and cognitive technologies. To make this strategy a success, outthink must come alive to fuel innovation. This new approach to technology must be thoughtfully applied to a […]

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Majesco teams with IBM to bring cognitive cloud to insurance

The insurance business is all about anticipating and preparing for what may happen in the future. That could be why Majesco, which provides core insurance software, consulting and services for providers across the world, has formed a five-year partnership with IBM to offer a cognitive, cloud-based platform to give insurers the power to develop new […]

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5 Must Haves for Effective Claims Processing

Today’s Post By: Will Sellenraad, Principal, Insurance, Pyramid Solutions, Inc. How efficiently do you process new claims that arrive by email, fax, paper and mobile? Can your claims processors retrieve customer data across all departments in one search? What about the ability to analyze content to identify patterns of similar claims by the same claimant? […]

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Making the Case in Claims Processing

According to the Association for Information and Image Management (AIIM), 52% of organizations work from three or more systems and 62% of organizations strongly depend on the file share as a key repository.* That means insurance providers are unintentionally using disparate processes and creating content dumping grounds. The headache begins with structured logic (aka workflows) […]

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What are the sources of a technology decision delay?

Insurance companies are frequently in a quandary. Faced with changing regulations, mergers and acquisitions, and increased competition, prioritizing these challenges alone can be cumbersome. Throw in the decision to invest and implement an Enterprise Content Management system, and it can feel downright impossible and intimidating. It is easy to focus on the investment costs and […]

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Leveraging Datacap for Large Volume Insurance Operations

Online forms, paperless processing, mobile applications, digital transformation – all part of the wave of the future.  Still, today’s property and casualty insurers remain inundated by paper. One large national insurer recently upgraded their entire ECM infrastructure from FileNet Image Services to FileNet Content Manager, including the replacement of number of ingestion channels with Datacap. […]

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