IBM Watson Text to Speech

Improving customer service with an intelligent virtual assistant using IBM Watson

Gartner predicts that “by 2022, 70 percent of white-collar workers will interact with conversational platforms on a daily basis.” As a result, the research group found that more organizations are investing in chatbot development and deployment. IBM Business Partners like Sopra Steria are making chatbot and virtual assistant technology available to businesses. Sopra Steria, a […]

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Helvetia Seguros launches Watson-powered virtual assistant to support sales staff

Everyone knows that sinking feeling: to get to the information you want on a website, you’re presented with a long form with dozens of questions. It’s a real turn-off for customers. In general, around 51 percent of customers will not fill out a long form once they see it. But this is still how many […]

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