IBM Services

ExxonMobil and IBM Cloud fuel customer satisfaction at the pump

As digital technology has dramatically transformed how people live, it has also reshaped how consumers experience brands, turning transactions into experiences, and experiences into relationships. But digital transformation is more than simply building an app and going digital. It’s also about changing the way people think. Many people can remember having to go to the […]

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How to modernize the enterprise’s integration landscape in the hybrid cloud era

Application integrations are key to streamlining enterprises business processes and enabling data movement across systems. Be it real-time payments in the banking industry, distributing vehicle inventory information from dealership to an original equipment manufacturer (OEM), retrieving product information while servicing a phone or supporting the checkout feature of an ecommerce site, there are multiple integrations […]

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The top 6 cloud announcements from Think 2019

A central theme of IBM Think 2019 was cloud transformation. Thousands of business leaders and technical experts from around the world gathered in San Francisco to share ideas, build partnerships and learn about the future of IT, including what’s next with the cloud. For those who weren’t able to attend, here are some of the […]

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New IBM services help companies manage the new multicloud world

Enterprises are going through a huge transformation in how they operate. Today, according to a recent study, 85 percent of enterprises operate in a multicloud environment. The IBM Institute for Business Value estimates that by 2021, 98 percent of organizations studied plan to adopt multicloud architectures. Navigating multicloud complexity There are no two ways about […]

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MultiChoice South Africa taps Watson to support customer service staff

Great customer service is essential for any business to prosper and grow. In a fiercely competitive marketplace, such as the South African media broadcast sector, it becomes even more important to provide your customers with speedy, efficient service whenever they seek advice or need to solve issues with their subscriptions. At MultiChoice South Africa, customer […]

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Working with IBM, OSRAM embarks on a multicloud strategy to enable transformation

OSRAM is reinventing light. In 2016, the company, whose history dates back more than 100 years, divested its LED and traditional lamp business to focus on the digital future of light. Be it with laser light for automobiles, increased security thanks to iris recognition or intelligently connected lighting, OSRAM is transforming light into more than […]

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How LSPI migrated its SAP workloads into IBM Cloud in seven months

Who would you turn to if you were asked to stand up your own IT infrastructure in just a few months? That’s a question my company, LiquidPower Specialty Products Inc. (LSPI), a Berkshire Hathaway Company, had to answer in 2017. LSPI is the global leader in the science of drag reduction. Specializing in maximizing the […]

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