IBM Netcool
How AIOps helps Nextel Brazil predict and prevent network outages
Mobile smartphones are playing a significant role in the lives and productivity of people around the world. Consider these statistics about smartphone usage from TechJury. Internet users worldwide who visit the Web on a mobile device: 67% Percent of emails read on mobile devices: 49.1% Smartphone users are addicted to their phones: 66% Clearly, many […]
Why Serima Consulting developed its smart grid solution on IBM Cloud Private
Germany is in the process of completely transforming its energy sector at a pace unmatched by other industrialized nations. Nuclear power is phasing out as renewables are gradually taking over, according to Deutsche Welle, Germany’s international broadcaster. The country’s politically supervised shift in direction from nuclear and fossil fuels to renewable sources of energy is […]
The top 3 ways that Netcool lives up to its name
The word “cool” might not be the first one that comes to mind when you’re asked to describe operations insight. But here at IBM, we’re such believers in the power of operations insight that we put “cool” in our product name. Most operations insight vendors offer event analytics, cognitive insights and other core capabilities that […]
Tackling digital transformation in the multicloud world
In today’s digital economy, enterprises face disruption by innovative business models and new players in the established industries. Their customers increasingly demand seamless and engaging experiences through a range of digital channels, including mobile apps, web, and IoT devices. Thanks to the immediacy of social media, many people have no patience for brands that fail […]
How Netcool Operations Insight delivers cognitive automation
In my last blog, I talked about some of the growing challenges facing operations teams looking to maximize the availability of services and applications while minimizing the cost of doing so. Enter analytics and machine learning. Why would operations teams care about them? Picture an incident first responder in an operations team – let’s call […]
Why base capabilities are no longer enough for operations management
The business objectives of an IT or network operations team have not changed substantially for years or even decades. Measures like mean time to repair (MTTR) or budget use frequently can be reduced to time, money and quality of service. Fundamentally, IT and network teams must maximize the availability of high-quality services while minimizing the […]
How to unbox your dynamic operations
Today’s smartphones frequently offer larger screens with smaller bezels. Their manufacturers claim an uninterrupted view of the world. Conceptually, this “unboxing” is exactly what’s needed to manage dynamic infrastructure and services. Looking back for a moment, service delivery used to happen at a slower pace. IT teams would spend a lot of time designing services, […]
Extending Netcool Operations Insight with Agile Service Manager for dynamic converged topology
When everything that you know is changing so quickly, how can IT and network operations teams be effective and responsive to maximize customer service? No matter your business goals, addressing IT infrastructure operations requires reliable context to understand and resolve problems quickly. Additionally, the infrastructure you are relying on is changing more rapidly than ever […]
How IT operations teams can thrive in the age of OSS transformation
When everything at your business changes so quickly, how can IT operations teams be effective and responsive to maximize customer service? We will try to answer this question when we talk about our approach to operational systems support (OSS) in an age of OSS transformation at TM Forum Live in Nice, France next week. Analysts […]