ibm ecm

Your documents + AI equal world domination

I’m a movie buff and any movie that deals with machines, technology and artificial intelligence eventually taking over the world has got me hooked. While world domination by machines that can learn is not a matter of immediate concern, it still gets some folks nervous. On the other hand, what gets me excited about it […]

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It’s Time for IBM Datacap Design

It is no secret that IBM Datacap is a robust and highly powerful imaging platform. Using Datacap, one is able to build just about any imaging application imaginable. This can be anything from the simplest of straight forward form capture solutions to the more complex AP, sales orders, medical claims and EOB’s (Explanation of Benefits […]

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ECM Is Still At Work: See the Proof in Your Industry

While the discussion around Content Services and Enterprise Content Management rages among analysts and industry insiders, the fact is that IBM’s content management solution portfolio still provides the broadest set of capabilities to capture, govern, and analyze content and build digital business applications.  No matter what you choose to call it, IBM is ready with […]

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Cognitive Capture Digitizes Global Trade

Baking the Cake Those that have been reading along for the last year will recognize the ingredients behind this particularly sweet, success story around cognitive capture. We also got showcased on Business Insider. Intelligent Cognitive Capture Blog – June 22 In the June 22 blog, we asked you to keep your eyes open because IBM […]

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Make Them Heart It: Find Unhappy Customers and Turn a Negative Tweet into Customer Loyalty

We’ve all been there. That moment when you realize that something you bought is not functioning or a service you paid for was not done correctly. Not to worry though. You have a warranty, right? You push back the frustration to spend that energy on finding your warranty document, only to discover it expired 3 […]

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Managing Worker Safety with Content

Raise your hand if you’re in the Information Management business! Guess what? Your hand should be up. In an era of accelerating change, when information comes from many sources faster than ever, and when lack of reliable information has serious ramifications, we must manage information to get anything done. What if the stakes are high […]

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55 images. 5 seconds. Get smarter with cognitive capture.

55 images.  5 seconds. Can you tell what they are? Variance is the current problem in processing documents.  If your Vendor, Customer, or Government owns the document, but you have to process it, you have a variance problem.  You can’t control how information is given to you, which means you have a knowledge worker training […]

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Making the Case for Modernization that Works for You

If you work in the complex world of case management like me, you know that digital business relies on how well you work with your content and analyze it…to bring life to customer scenarios, take next best actions and efficiently get the right information to the people who need it. I’m excited and motivated by […]

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Cognitive Capture: Apply the Future, Now!

In IT, we are always looking for new and better alternatives. We are spending a lot of time and money in development to help ensure that we are better than the competition. I am asking myself more and more, should I tell the customer upfront that we are the best student in class? Do I […]

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Making Intelligent Capture Cognitive

For years now, we’ve all been quoting the same Price Waterhouse Coopers study that says that 80% of data is unstructured. I never read the original study and you probably didn’t either, but you’ll be hard pressed to find anyone to disagree with it.  More importantly, everyone agrees that unstructured data is important. It contains […]

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Empowering Business Processes using RPA with IBM Datacap

PART 1: Introduction In your organization, it might be time to re-visit those business processes that may have been created some time ago, using technologies that were then available. Process automation or re-automation tools and techniques change. So where do you start? What technologies should one look at and lastly how do you get the […]

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Transform your Content Experience with IBM Content Navigator

You might be familiar with the Office Online Server integration with SharePoint Server or Exchange Server, but did you know that IBM Content Navigator also integrates with Office Online Server? Microsoft Office Online Server (OOS) is an on-premises server for editing office documents in your browser. Several of my customers with Office 365 are considering […]

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