enterprise-content-management

Empowering Business Processes using RPA with IBM Datacap

PART 1: Introduction In your organization, it might be time to re-visit those business processes that may have been created some time ago, using technologies that were then available. Process automation or re-automation tools and techniques change. So where do you start? What technologies should one look at and lastly how do you get the […]

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Transform your Content Experience with IBM Content Navigator

You might be familiar with the Office Online Server integration with SharePoint Server or Exchange Server, but did you know that IBM Content Navigator also integrates with Office Online Server? Microsoft Office Online Server (OOS) is an on-premises server for editing office documents in your browser. Several of my customers with Office 365 are considering […]

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Before Building an IBM FileNet System, Consider Your ECM Strategy

You are probably reading this because you either own an IBM FileNet system or are considering making the investment. In either case, this article provides some mental floss for that technology-oriented mind of yours. In general, when developing a corporate technology program, I believe you should approach the topic through four areas of interest: purpose, […]

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IBM Content Manager (CM8) is ready for Digital Enterprise – are you ready?

IBM Content Manager is evolving to meet the needs of the changing workforce and enterprise. Used by several large global clients, like banks, insurance companies and government agencies, IBM Content Manager is expanding to support business processes that span cross-company boundaries in the digital enterprise. To serve your customers, citizens, vendors, and partners more effectively, […]

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Protecting Sensitive Data with Role-based Redaction Capabilities

While IBM ECM and IBM Datacap have always stressed the importance of both processing and security needs, we have been looking for ways to bring them together in better ways.  One step towards that goal is to offer our existing redaction functionality in a role-based capacity. The idea is that now you can adapt the […]

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I have this problem that – what was I saying?

Here in 2017, I have a problem that I didn’t have growing up in the suburbs in the 1960s, nor did it bother me in college in the 1970s, or even when I moved to New York City to seek my destiny in the 1980s. In fact, I couldn’t even conceive of this problem back […]

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From the Pros: Six Ways to Better Leverage IBM Datacap

Optical character recognition (OCR) a.k.a. capture technology has been around for a long time – like 103-years-long-time. You can trace it back to 1914 when Emanuel Goldberg developed a machine that read characters and converted them into standard telegraph code. In the days of Goldberg, this was an innovative technology on its own, but today, it […]

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The Better the Data, the Better the Outcome with IBM CM OnDemand

The results from Analytics are only as good as the data that it uses. Most organizations only use structured data which represents approximately 16% of the information to yield accurate insights and actionable results. The other 84% of needed data lives in the Enterprise Archives which hold critical information such as outbound customer communications (i.e. […]

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Branch Transformation in our Connected World

Payment by check may be viewed as passé by many, but use of checks is still quite large. According to research by Aite Group, well over 50 percent of total business-to-business (B2B) payments are still made by check. In fact, 2016 AFP research showed that use of checks in B2B scenarios actually increased from levels […]

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IBM Datacap Insight Edition – at the forefront of Cognitive Computing

Wow!  What any exciting time to be part of IBM and the information technology industry.  Over the next few years, IBM will lead in the explosive growth of Cognitive Computing, Artificial Intelligence, Machine Learning, and IBM Datacap Insight Edition will play a major role in this next generation of computing. Approximately 80% of data in […]

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IBM Named a Leader in Gartner MQ for Case Management (Again)

I wrote last month about our latest release of IBM Case Manager 5.3.  The latest release is just another reason why IBM Case Manager is consistently listed as a leader in various analyst reports. While I’m not surprised, I’m pleased to see that yet again that leading analyst firm, Gartner, has recognized IBM Case Manager […]

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Building the Digital Business will enable Cognitive Insights

The priorities for today’s businesses are around becoming digital and smarter.  And the two play hand-in-hand.  When a company becomes a digital business, they are more agile, nimble and efficient.  But they are also positioned to generate better insights for smarter decision making.  A digital business can apply advanced and cognitive analytics, gaining insights to […]

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