enterprise content management

Part 2: Put Context around Critical Documents with IBM Datacap and Blue Prism RPA

In Part 1 of this blog series, I took a look at the perplexity that is process change – specifically, RPA, IBM Datacap OCR, and the need to build processes that can empower an organizations business units, while at the same time exhibiting a return on investment (ROI). Also, I outlined some key considerations when […]

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Making the Case for Modernization that Works for You

If you work in the complex world of case management like me, you know that digital business relies on how well you work with your content and analyze it…to bring life to customer scenarios, take next best actions and efficiently get the right information to the people who need it. I’m excited and motivated by […]

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Cognitive Capture: Apply the Future, Now!

In IT, we are always looking for new and better alternatives. We are spending a lot of time and money in development to help ensure that we are better than the competition. I am asking myself more and more, should I tell the customer upfront that we are the best student in class? Do I […]

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Get the uninterrupted service you trust with ECM Continuous Support

With the fast pace of innovation happening in the Software industry, particularly in the Enterprise Content Management (ECM) space, it is important for IBM to adopt and rapidly innovate by bringing in new capabilities to the market. To enable us to deliver new functionality more frequently while providing stability for those customers that are not […]

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Making Intelligent Capture Cognitive

For years now, we’ve all been quoting the same Price Waterhouse Coopers study that says that 80% of data is unstructured. I never read the original study and you probably didn’t either, but you’ll be hard pressed to find anyone to disagree with it.  More importantly, everyone agrees that unstructured data is important. It contains […]

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Empowering Business Processes using RPA with IBM Datacap

PART 1: Introduction In your organization, it might be time to re-visit those business processes that may have been created some time ago, using technologies that were then available. Process automation or re-automation tools and techniques change. So where do you start? What technologies should one look at and lastly how do you get the […]

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Transform your Content Experience with IBM Content Navigator

You might be familiar with the Office Online Server integration with SharePoint Server or Exchange Server, but did you know that IBM Content Navigator also integrates with Office Online Server? Microsoft Office Online Server (OOS) is an on-premises server for editing office documents in your browser. Several of my customers with Office 365 are considering […]

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Before Building an IBM FileNet System, Consider Your ECM Strategy

You are probably reading this because you either own an IBM FileNet system or are considering making the investment. In either case, this article provides some mental floss for that technology-oriented mind of yours. In general, when developing a corporate technology program, I believe you should approach the topic through four areas of interest: purpose, […]

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IBM Content Manager (CM8) is ready for Digital Enterprise – are you ready?

IBM Content Manager is evolving to meet the needs of the changing workforce and enterprise. Used by several large global clients, like banks, insurance companies and government agencies, IBM Content Manager is expanding to support business processes that span cross-company boundaries in the digital enterprise. To serve your customers, citizens, vendors, and partners more effectively, […]

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Protecting Sensitive Data with Role-based Redaction Capabilities

While IBM ECM and IBM Datacap have always stressed the importance of both processing and security needs, we have been looking for ways to bring them together in better ways.  One step towards that goal is to offer our existing redaction functionality in a role-based capacity. The idea is that now you can adapt the […]

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I have this problem that – what was I saying?

Here in 2017, I have a problem that I didn’t have growing up in the suburbs in the 1960s, nor did it bother me in college in the 1970s, or even when I moved to New York City to seek my destiny in the 1980s. In fact, I couldn’t even conceive of this problem back […]

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From the Pros: Six Ways to Better Leverage IBM Datacap

Optical character recognition (OCR) a.k.a. capture technology has been around for a long time – like 103-years-long-time. You can trace it back to 1914 when Emanuel Goldberg developed a machine that read characters and converted them into standard telegraph code. In the days of Goldberg, this was an innovative technology on its own, but today, it […]

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