ECM

Why business leaders should master automation

For someone who bought a house 10 or 20 years ago, applying for a mortgage likely took around a month. Buyers typically had to complete lots of paper forms and field a few dozen calls while wondering when they’d be approved and what the interest rate would be. Today, next-generation mortgage companies offer mobile apps […]

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5 common content management problems and how to solve them

Even today, the promise of content management software to make content available and accessible across the enterprise for better business outcomes is not being achieved at many organizations. With so many different document types in many formats arriving from many different sources inside and outside the organization, it is not a simple challenge. On top […]

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“Free the humans” at Automation 2018

I’ve attended several business technology events this year, including the AIIM Conference, OpexWeek and Think 2018, to name a few. I have begun to recognize a certain look in the eye from attendees at all those events, almost pleading, “Help me understand what’s happening.” When a transformational technology or solution emerges, such as digital business […]

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Where does ECM go from here?

When it comes to understanding complex issues, remember the axiom: to get the right answers, ask the right questions. For more than a year, AIIM, Forrester and Gartner have been debating the identity of the market for business software that used to be known as Enterprise Content Management (ECM). In fact, AIIM was one of […]

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If you care about automation, here are 5 things to explore at Think 2018

There’s never been a better time to unleash automation at your business. Whether you’re automating your bank’s account opening process or quickly configuring a new app for customer service, your ability to automate manual tasks helps your organization grow at scale. Scale means your company serves more clients more consistently. When you can apply automation […]

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Announcing IBM content services containers, built for the cloud

Many companies are finding ways to unlock value from the content they create. Knowledge about your business and your customers hides in customer communications, reports, transcripts, presentations and beyond. Often this content is spread across every corner of an enterprise, disconnected and siloed. So there is significant need and desire to quickly deploy an IBM […]

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Automation is exploding. Are you ready for your boom?

Explosion. Disruption. Automation. What do they have in common? Any of these things might conjure up intimidating sci-fi scenarios in your mind, like robots taking over for humans as the world explodes, disrupting life as we know it. But, as an automation technology evangelist, I believe these three forces, when intertwined, are not only fundamentally […]

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Your documents + AI equal world domination

I’m a movie buff and any movie that deals with machines, technology and artificial intelligence eventually taking over the world has got me hooked. While world domination by machines that can learn is not a matter of immediate concern, it still gets some folks nervous. On the other hand, what gets me excited about it […]

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The Digital Insurer Connects Content, Process and People

I have a friend who had a minor car accident on a Saturday night. She’s fine, but the car rolled over and looked pretty bad. When she got home, she went online and started the claim process. On Sunday, the insurance company sent a tow truck to pick up her car and take it to […]

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It’s Time for IBM Datacap Design

It is no secret that IBM Datacap is a robust and highly powerful imaging platform. Using Datacap, one is able to build just about any imaging application imaginable. This can be anything from the simplest of straight forward form capture solutions to the more complex AP, sales orders, medical claims and EOB’s (Explanation of Benefits […]

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ECM Is Still At Work: See the Proof in Your Industry

While the discussion around Content Services and Enterprise Content Management rages among analysts and industry insiders, the fact is that IBM’s content management solution portfolio still provides the broadest set of capabilities to capture, govern, and analyze content and build digital business applications.  No matter what you choose to call it, IBM is ready with […]

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Cognitive Capture Digitizes Global Trade

Baking the Cake Those that have been reading along for the last year will recognize the ingredients behind this particularly sweet, success story around cognitive capture. We also got showcased on Business Insider. Intelligent Cognitive Capture Blog – June 22 In the June 22 blog, we asked you to keep your eyes open because IBM […]

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