ecm-cloud

Is Your XML actually a “Document of Record”?

XML is just another markup language like HTML, SGML, etc. – right? That might have been true in the past, but it is no longer true. XML is rapidly becoming the de-facto standard for a wave of new documents of record, required to be archived and protected with proof of inalterability. New Regulations Requiring XML […]

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For Adaptive Case Management, The Winners Are…

The rise of the Digital Business has heightened the value of adaptive case management (ACM), leading to new use cases that take advantage of ACM’s ability to help organizations aggregate content and focus on customer engagement. The Workflow Management Coalition (WfMC) and BPM.com recognize excellence in adaptive case management with an annual award ceremony every […]

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Making the Case for Modernization that Works for You

If you work in the complex world of case management like me, you know that digital business relies on how well you work with your content and analyze it…to bring life to customer scenarios, take next best actions and efficiently get the right information to the people who need it. I’m excited and motivated by […]

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IBM Content Manager (CM8) is ready for Digital Enterprise – are you ready?

IBM Content Manager is evolving to meet the needs of the changing workforce and enterprise. Used by several large global clients, like banks, insurance companies and government agencies, IBM Content Manager is expanding to support business processes that span cross-company boundaries in the digital enterprise. To serve your customers, citizens, vendors, and partners more effectively, […]

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From the Pros: Six Ways to Better Leverage IBM Datacap

Optical character recognition (OCR) a.k.a. capture technology has been around for a long time – like 103-years-long-time. You can trace it back to 1914 when Emanuel Goldberg developed a machine that read characters and converted them into standard telegraph code. In the days of Goldberg, this was an innovative technology on its own, but today, it […]

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Building the Digital Business will enable Cognitive Insights

The priorities for today’s businesses are around becoming digital and smarter.  And the two play hand-in-hand.  When a company becomes a digital business, they are more agile, nimble and efficient.  But they are also positioned to generate better insights for smarter decision making.  A digital business can apply advanced and cognitive analytics, gaining insights to […]

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Reflecting on the 3 Dimensions of Enterprise Content Management

I can’t believe we are already at the end of 2016.  It’s crazy how fast time flies.  As we approach a new year, many of us take some time to reflect on the past year and think about our personal goals and priorities for the upcoming year.  But it’s not just a time for personal […]

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Gartner Says ECM is Reinventing Itself for the Digital Workplace

For the past year or two, the smart guys within the $6 Billion industry known as Enterprise Content Management, or ECM, have been aware that things are changing – paper is dwindling (finally!), new forms of content such as video, audio and social media are on the rise, and new technologies (i.e. Cloud, Mobile and […]

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Insurance in 2020: Fast Track your Content Management Roadmap with Cloud Services

Last week, Forrester and IPD hosted a webinar where they spoke to how Cloud was impacting the Insurance industry.  If you missed this webcast, be sure to catch the replay.  Cheryl McKinnon, Principal Analyst Serving Enterprise Architecture Professionals at Forrester Research, kicked off the event by covering the trends, challenges, and recommended practices for managing […]

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A hospital migrates 50 TB of data into IBM CMOD eArchival system

Somewhere between the classic car and the showroom model is the junker we all drove in high school.  We may have loved it, but it took a lot of work.  The same could be said for today’s old Legacy systems.  Helix International  helped amp up  the antiquated data for a large United States hospital. In […]

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Get Set for a Digital Transformation that Accelerates your Business into the Future

There is a gigantic mountain of money waiting for the person or team that figures out how to deliver a cloud hosted, transaction-based document processing solution. This solution should include mobile devices as well as central scanning departments across numerous document types, as we are in the age of digital transformation. This is an opinion […]

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Is the COO the New Champion for Transformation?

30 years ago, I began my career as a speechwriter for a rapidly growing computer parts distributor to write presentations for the executive team.  It gave me a front row seat to witness how a large company was run, and a unique perspective on the role of the CEO and COO. The CEO was a […]

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