Digital Business Automation

5 tips to get the most out of business process mapping

Every organization has processes designed to provide a framework for accomplishing tasks, achieving business objectives and serving customers. It’s basically an outline of the steps it takes to do something. Most business leaders would admit these processes are frequently not optimized or have become outdated. Are your processes clearly defined? Do you know where to […]

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Lessons learned on the digital transformation journey

If one were to map the digital transformation journey, it would begin with digitization (going “paperless”), followed by digital optimization (automating business processes with workflow, business rules and software robots). Only after these steps can an organization begin true digital transformation, in which technology, processes and people work in new ways to eliminate information silos […]

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The future of automating all types of work

There‘s a lot of excitement about business automation these days and for good reason. Developments including artificial intelligence, machine learning and robotic process automation bring the promise of transforming work as we know it. Those transformed work processes will operate in a completely different way: fully automated and autonomous, with smart machines doing the work. […]

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4 exciting things about the future of automating work

The future of artificial intelligence cannot be successful without the development of automation. These two processes work together, promising to increase productivity and efficiency in the workplace. At the same time, many worry about the loss of jobs — and potential economic downfall — if robots and other automated technologies take over the digital marketplace. […]

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Tipping point: What you need to know about content management in the cloud

In 2016, analysts predicted that the next step in the evolution of enterprise content management (ECM) would be the cloud. They pointed out that cloud computing would change the business so radically that it could no longer be called ECM, but rather “content services,” as cloud architecture made it easier to build solutions by linking […]

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Digital operations: Beyond RPA

Robotic process automation (RPA) is a hot topic, particularly how it can help organizations automate repetitive work by creating a “digital workforce” and enable them to digitize business operations. Is RPA taking over? If not, what’s does the bigger picture look like? A brief introduction to RPA First, let’s take a look at what RPA […]

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3 ways sunflowers show the value of digital business automation

If you’re anything like I am, you enjoy nature programming on the Discovery Channel, NatGeo and other educational outlets. Not only do I find the amazing sights and sounds captivating, but I also love learning about the natural world from dedicated experts. I often find insights that also apply outside of the natural world. That’s […]

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What’s new in robotic process automation from IBM?

Robotic process automation (RPA) is receiving a lot of attention, and for good reason. It’s a way to introduce automation and achieve business value at low cost and with near-zero risk. For anyone who’s familiar with the technology, deploying RPA software is not equivalent to building fully automated processes and platforms from the ground up. […]

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5 things to look for in an RPA provider

If your IT team doesn’t know what to look for in an RPA provider, chances are you won’t make the ideal choice. This could mean your team misses out on some crucial IT advantages. Robotic process automation (RPA) has exploded in popularity as a way of automating repetitive business tasks, enabling workers to focus on […]

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“Free the humans” at Automation 2018

I’ve attended several business technology events this year, including the AIIM Conference, OpexWeek and Think 2018, to name a few. I have begun to recognize a certain look in the eye from attendees at all those events, almost pleading, “Help me understand what’s happening.” When a transformational technology or solution emerges, such as digital business […]

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How the cloud truly revolutionizes process modeling

Process modeling tools have evolved over the past few years, focusing on simplicity, cross-team collaboration and accessibility. They provide IT managers a robust toolset while delivering a user experience that makes it easier for business users to develop end-to-end business processes. When I was recently asked to speak in a video about a modern advancement, […]

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Where does ECM go from here?

When it comes to understanding complex issues, remember the axiom: to get the right answers, ask the right questions. For more than a year, AIIM, Forrester and Gartner have been debating the identity of the market for business software that used to be known as Enterprise Content Management (ECM). In fact, AIIM was one of […]

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