Digital Business Automation

How to get more business value from robotic process automation

Organizations can gain outsized results by using robotic process automation with other automation technologies. As a result, many companies are betting big on automation and the impact it can have across all aspects of their business operations. In fact, according to Forrester 40 percent of enterprises are centering their digital transformation journey around automation. For […]

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How to remove the top 3 barriers to AI adoption in business automation

Many businesses are looking to automation to increase productivity, save costs and improve customer and employee experiences. For example, imagine a large insurance company that processes millions of claims a year. Around 60 percent of its claims are automatically processed, but it’d like to automate 85 percent of claims and reduce error rates, reduce costs […]

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What makes an intelligent business process management suite (iBPMS) stand above the rest?

Digital transformation is about completing work differently, and not simply for the sake of change. It should address the dynamic business needs of the customer while optimizing the operational processes that impact the cost of service. As organizations pursue transformation, they often quickly realize that better customer and employee experiences need better and smarter automation […]

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Making an automation platform stronger through technical partnership

Automation is at the forefront of the next wave of digital transformation. Robotic process automation (RPA) is one of the key technology contributors with its ability to quickly introduce automation and achieve business value through increased efficiency and employee productivity at low cost and with near-zero risk. Analysts who observe the RPA market see companies […]

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Why business leaders should master automation

For someone who bought a house 10 or 20 years ago, applying for a mortgage likely took around a month. Buyers typically had to complete lots of paper forms and field a few dozen calls while wondering when they’d be approved and what the interest rate would be. Today, next-generation mortgage companies offer mobile apps […]

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Process modeling is the first step to Lean Six Sigma success

Lean Six Sigma is a combination of two process improvement methods: Lean and Six Sigma. It’s designed to reduce organizational costs by removing waste, or “muda”, from a process through continual business processes improvement. By removing waste and reducing process variation, organizations can improve overall production quality and efficiency. Why use a process model? Organizations […]

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4 questions to ask when considering SaaS for business automation

Most companies these days are using some form of automation to transform business. The automation of work, including automating processes, decisions, data capture and management of content, means increased operational efficiency. Along with implementing these types of automation technologies, many organizations have also started looking into how migrating different workloads to the cloud would impact […]

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Workflow automation: 25 years of tried-and-true success

1993 was a year of dynamic changes in politics and culture. It was also the year that IBM released its flagship enterprise workflow automation software: IBM FlowMark. Since then, workflow automation technology has emerged as the leading front-end solution for enterprise digital transformation initiatives. IBM continues to provide leading solutions for designing and managing workflows to […]

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How to drive a successful decision automation project

An IBM Institute for Business Value report points out how automation is shaping the future of organizations, evolving from basic to intelligent operations. More than 90 percent of C-level executives who use intelligent automation say their organization performs above average in managing organizational change in response to emerging business trends. More than 50 percent of […]

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Why automated data capture is the two-minute drill of digital transformation

The NFL and NCAA football seasons are in full sprint toward the playoffs. More often than not, games are decided by the two-minute drill: an offensive strategy in which a team tries to rapidly move the ball down the field when it’s losing late in a game and time is running out. Similarly, organizations can […]

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Gartner Magic Quadrant: What to look for in a content service platform

In recent years, content management has experienced significant upheaval as the industry has moved from the concept of enterprise content management (ECM) to the more flexible notion of content services. The difference is that with an ECM approach, organizations consolidate all content into a single platform. By moving to content services, organizations can benefit from […]

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What’s the difference between “attended” and “unattended” RPA bots?

Robotic Process Automation continues to receive a lot of attention. Enterprises are embracing RPA to automate front-office and back-office tasks across a variety of industries. Whatever the industry, the applications of RPA are boundless. RPA is used to create a digital workforce to automate repetitive tasks, maximizing knowledge workers’ productivity by enabling them to focus […]

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