Digital Business Automation

How to achieve business automation success with process modeling

As organizations strive for excellence in both process and operations, it is very important to use the right tools based on business priorities. But, having the right tools is just one layer to the foundation for business automation success and process excellence. It is equally important to have the right partner. Together, the right tools […]

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Solving the productivity crisis: Digital process automation for deep deployments

The way we do work today isn’t working for many employees and employers. Employers have fewer qualified people to perform complex tasks, while employees get bogged down with low-value tasks. What slowly emerges is a productivity crisis. How can companies solve it? Automation is one of the go-to solutions, but automation fixes are still segmented, focusing on […]

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How to start scaling automation projects with design thinking

Digital business automation is helping companies across industries improve operational efficiency, drive innovation and better serve customers. Automating work helps businesses offer a better experience at speed and scale. To begin, businesses must evaluate their big picture. What are the complex processes with multiple steps that when done manually are slow, costly and frustrating for […]

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What’s new in automation software deployment?

Digital business automation software can help companies scale operations, improve customer experiences and control costs. Most business and IT leaders have moved on from understanding the business value of automation to how best to implement it. Part of implementation success is choosing the right deployment environment. The following three options fit different business needs: On […]

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How to get more business value from robotic process automation

Organizations can gain outsized results by using robotic process automation with other automation technologies. As a result, many companies are betting big on automation and the impact it can have across all aspects of their business operations. In fact, according to Forrester 40 percent of enterprises are centering their digital transformation journey around automation. For […]

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How to remove the top 3 barriers to AI adoption in business automation

Many businesses are looking to automation to increase productivity, save costs and improve customer and employee experiences. For example, imagine a large insurance company that processes millions of claims a year. Around 60 percent of its claims are automatically processed, but it’d like to automate 85 percent of claims and reduce error rates, reduce costs […]

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What makes an intelligent business process management suite (iBPMS) stand above the rest?

Digital transformation is about completing work differently, and not simply for the sake of change. It should address the dynamic business needs of the customer while optimizing the operational processes that impact the cost of service. As organizations pursue transformation, they often quickly realize that better customer and employee experiences need better and smarter automation […]

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Making an automation platform stronger through technical partnership

Automation is at the forefront of the next wave of digital transformation. Robotic process automation (RPA) is one of the key technology contributors with its ability to quickly introduce automation and achieve business value through increased efficiency and employee productivity at low cost and with near-zero risk. Analysts who observe the RPA market see companies […]

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Why business leaders should master automation

For someone who bought a house 10 or 20 years ago, applying for a mortgage likely took around a month. Buyers typically had to complete lots of paper forms and field a few dozen calls while wondering when they’d be approved and what the interest rate would be. Today, next-generation mortgage companies offer mobile apps […]

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Process modeling is the first step to Lean Six Sigma success

Lean Six Sigma is a combination of two process improvement methods: Lean and Six Sigma. It’s designed to reduce organizational costs by removing waste, or “muda,” from a process through continual business processes improvement. By removing waste and reducing process variation, organizations can improve overall production quality and efficiency. Why use a process model? Organizations […]

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4 questions to ask when considering SaaS for business automation

Most companies these days are using some form of automation to transform business. The automation of work, including automating processes, decisions, data capture and management of content, means increased operational efficiency. Along with implementing these types of automation technologies, many organizations have also started looking into how migrating different workloads to the cloud would impact […]

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Workflow automation: 25 years of tried-and-true success

1993 was a year of dynamic changes in politics and culture. It was also the year that IBM released its flagship enterprise workflow automation software: IBM FlowMark. Since then, workflow automation technology has emerged as the leading front-end solution for enterprise digital transformation initiatives. IBM continues to provide leading solutions for designing and managing workflows to […]

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