crm

NexJ delivers CRM for wealth management as a service with IBM Cloud

In the financial services industry, a firm that uses technology to differentiate its business most often has an advantage over the competition. Today, firms are increasingly focused on cognitive services and intelligent analytics that can be used to deliver better customer service. It’s not just about dashboards, though seemingly everybody wants a dashboard. Firms want […]

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Fitzsoft transforms Zambia’s technology sector with IBM Cloud

All over the word, the smartphone revolution has had a huge impact on the way people interact with technology. Smartphone applications have made the web more user friendly, opening it up to new audiences. In Zambia, this revolution has taken a little longer to arrive, but its impact is likely to be even more transformative. […]

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A thoughtful integration strategy to soothe cloud growing pains

If you’re in the business of technology or in the technology of business, words such as “cloud” and “big data” can feel like this century’s biggest industry buzz terms thanks to the cost saving and tech-intensive advantages they provide. While cloud applications promise flexibility and lower cost, data integration is a common hurdle. To describe […]

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With telemedicine, there’s no waiting room

Patients no longer have to wait in line to be seen at a doctor’s office or receive a prescription. They don’t even have to leave the house with telemedicine. If a child has a fever in the middle of the night, a prescription runs out just as someone is about to leave for vacation, or […]

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Social media content and SaaS: A match made in cloud

Data generated from social media is on the rise, and it must be harvested wisely and contained cleverly.

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Kill cloud zombies before it’s too late

If you’re using any cloud services, chances are that you’ve already created cloud zombies. Get rid of them before it's too late!

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Using cloud to establish a social intranet for your organization

Why do some organizations consider social networking the antithesis of work?

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Using the cloud to establish a social extranet with your customers and partners

It’s a well-known adage that people buy from people and one of the easiest places to find new sales and new work is from existing customers.

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Getting social in the cloud

To help illustrate the possibilities, I wanted to share how two of our clients are using SmartCloud for Social Business.

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Why service providers should not ignore cloud

For many service providers, cloud computing seems to be disruptive for their business model. Especially in the outsourcing business, many service providers are reluctant to offer cloud-based services to their clients. There are two main reasons behind this skepticism.

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Maximize the value of Salesforce.com

Customers have the choice to build their own applications on the Force.com platform and many other applications based on that platform are offered by Salesforce. Thirteen years of experience in the cloud business are nearly unmatched in the industry. Cast Iron Systems, which was acquired by IBM in March 2010, was founded in 2001 and is designed to integrate SaaS applications with on-premises applications. The most common use case of Cast Iron is to integrate Salesforce.com into enterprise resource planning (ERP) systems.

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Cloud integration with Cast Iron

If I look at some of my own personal data that I've accumulated over the years, for example - my contacts - I can tell you that I have that sort of information stored in at least three places: on my phone, on my computer, or written down somewhere. I can also safely say that there's a great deal of overlap between each of these sources, and also a great deal of inconsistency.

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