content-navigator

Transform your Content Experience with IBM Content Navigator

You might be familiar with the Office Online Server integration with SharePoint Server or Exchange Server, but did you know that IBM Content Navigator also integrates with Office Online Server? Microsoft Office Online Server (OOS) is an on-premises server for editing office documents in your browser. Several of my customers with Office 365 are considering […]

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Before Building an IBM FileNet System, Consider Your ECM Strategy

You are probably reading this because you either own an IBM FileNet system or are considering making the investment. In either case, this article provides some mental floss for that technology-oriented mind of yours. In general, when developing a corporate technology program, I believe you should approach the topic through four areas of interest: purpose, […]

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Protecting Sensitive Data with Role-based Redaction Capabilities

While IBM ECM and IBM Datacap have always stressed the importance of both processing and security needs, we have been looking for ways to bring them together in better ways.  One step towards that goal is to offer our existing redaction functionality in a role-based capacity. The idea is that now you can adapt the […]

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Content is Key for Building a Digital Business that Provides Exceptional Customer Experiences

The digital business is an imperative and it all starts with keeping the customer at the heart of your business.  Companies can simply not compete moving forward without addressing digital transformation.  And it needs to be pervasive.  Across all processes, people, functions and information, or content.  It will reshape everything we do and every interaction we make, and it all starts with content. […]

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Reflecting on the 3 Dimensions of Enterprise Content Management

I can’t believe we are already at the end of 2016.  It’s crazy how fast time flies.  As we approach a new year, many of us take some time to reflect on the past year and think about our personal goals and priorities for the upcoming year.  But it’s not just a time for personal […]

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Automated Role-based Redaction Reduces Risk and Streamlines Data Security

As cognition makes its way into cars, devices, buildings, business processes and more, securing all transactions and sensitive data is even more essential to ensure trust in our systems of commerce and to reduce risk to every party involved. Business content often contains Personally Identifiable Information (PII) like social security numbers and credit card numbers, […]

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Gartner Says ECM is Reinventing Itself for the Digital Workplace

For the past year or two, the smart guys within the $6 Billion industry known as Enterprise Content Management, or ECM, have been aware that things are changing – paper is dwindling (finally!), new forms of content such as video, audio and social media are on the rise, and new technologies (i.e. Cloud, Mobile and […]

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Bank rekindles its Customer Engagement with IBM ECM

I have always enjoyed reading books and customer engagement. As a child, I often had fantastical thoughts on how nice it would be if my book could help me with meanings of new words, or even mark interesting phrases for future referencing. For that matter, read a book without breaking its spine while comfortably tucked […]

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A hospital migrates 50 TB of data into IBM CMOD eArchival system

Somewhere between the classic car and the showroom model is the junker we all drove in high school.  We may have loved it, but it took a lot of work.  The same could be said for today’s old Legacy systems.  Helix International  helped amp up  the antiquated data for a large United States hospital. In […]

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The Circle of Life in Big Data, Analytics, the Cloud and CMOD

IBM has thousands of archive and retrieval customers using CM OnDemand (CMOD), the largest of which has over 33 petabytes under management, with many others in the same size range. One of these customers was ordered to prove that they hadn’t been overcharging their customers in fees and wanted 10 years of VISA statements (classic […]

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