cognitive cloud

What CIOs and developers have in common: Cognitive cloud

Cloud is just another word for IT infrastructure, right? Yes, but it’s so much more. Cloud is also about creating new cognitive apps, accessing new data sources, connecting apps and driving business innovation. Because of public cloud’s reach and scale, now anyone from chief information officers to developers can combine cognitive capabilities with cloud-based solutions. […]

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Cognitive cloud is helping transform customer care experiences

Customers now expect fast access to information and increased personalization across their choices of channels and devices. Expectations are growing for proactive, personalized insight using client understanding and preferences. As new products and services come to market at an increasing rate, customer care agents must be ready to answer questions and add value to the […]

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