Client Stories

ExxonMobil and IBM Cloud fuel customer satisfaction at the pump

As digital technology has dramatically transformed how people live, it has also reshaped how consumers experience brands, turning transactions into experiences, and experiences into relationships. But digital transformation is more than simply building an app and going digital. It’s also about changing the way people think. Many people can remember having to go to the […]

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Cloud innovation enhances fan experience

Hate standing in queues? Me too. In fact, I’ll avoid them even if there’s no alternative. This is how Nicco was born. I was at a sports bar, and the queue for drinks was so long that I refused to get in line. Over three hours, I had one drink and one snack and walked […]

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5 ways hyperlocal climate forecasting can help businesses worldwide

How could your business or organization benefit from access to accurate, hyperlocal weather data? Think of data relevant to a very specific area like single farm, construction site or city block. At Emnotion, we excel in climate forecasting at a hyperlocal level. A few years ago, we launched our climate forecasting services with the intent […]

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LogDNA and IBM find synergy in cloud

You know what they say: you can’t fix what you can’t find. That’s what makes log management such a critical element in the DevOps process. Logging provides key information for software developers on the lookout for code errors. While working on their third startup in 2013, Chris Nguyen and Lee Liu realized that traditional log […]

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Startup helps food companies reduce risk and maintenance costs with IBM Cloud solution

EcoPlant is helping food and beverage companies significantly improve energy use, optimize maintenance and save money. Our software as a service (SaaS) solution continually monitors and optimizes compressed air systems in near real time to help food and beverage makers, as well as companies in other industries, maintain and manage air compression systems. Air compression […]

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Talium, Irene Energy remove barriers to accessing electricity in Africa

Approximately 600 million people do not have electricity in Africa according to reports on World Bank data. Even though progress has been made to get more people in Africa on the grid, the absolute number of people without power remains the same due to population growth. In rural areas, cell phones are vital for people […]

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How AIOps helps Nextel Brazil predict and prevent network outages

Mobile smartphones are playing a significant role in the lives and productivity of people around the world. Consider these statistics about smartphone usage from TechJury. Internet users worldwide who visit the Web on a mobile device: 67% Percent of emails read on mobile devices: 49.1% Smartphone users are addicted to their phones: 66% Clearly, many […]

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Good tech in practice: How cloud is making the world a better place

Working in tech, it’s always a source of pride for me when the technology that I work with is used for good and there’s an impact that goes beyond profit. Recently, I started working on a customer story where the client is using cloud technology and AI to drive social change. This experience got me […]

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Asteria builds liquidity management solution for SMBs on IBM Cloud

Small businesses operating with lean teams face many challenges, including being distracted by paperwork and planning. These tasks are necessary, but shift focus away from the actual work of the business. Company owners might worry about questions such as What products will sell next month? When will I receive my payments? Do I have enough […]

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Chatmantics improves customer experiences by replacing call center IVR with AI on IBM Cloud

We’ve all called a company’s customer service number only to be greeted by an interactive voice response (IVR) system. The IVR will say to press one for this and two for that and so on. You must wait for the correct number to enter your account information “so that we may better serve you” but […]

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How an AI application is helping improve quality control in the egg farming industry

People typically open a carton of eggs before buying it to be sure none of the eggs are cracked. No one wants to deal with the mess of cracked eggs. For egg farmers, one “bad egg” in a carton means the retail store must be credited for the entire carton. That could potentially waste as […]

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Singapore Exchange improves development process with IBM Cloud Private

Digital experience expectations in the financial services are now higher than ever before. Many organizations are improving the digital experience not only for their customers, but also for their employees and business partners. The key to exceptional digital experience is by driving innovation. Singapore Exchange (SGX) has very robust trading and clearing engines that are […]

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