Client Stories

French insurer teams with IBM Services to develop fraud detection solution

Auto insurance fraud costs companies billions of dollars every year. Those losses trickle down to policyholders who absorb some of that risk in policy rate increases. Thélem assurances, a French property and casualty insurer whose motto is “Thélem innovates for you”, has launched an artificial intelligence program, prioritizing a fraud detection use case as its […]

Continue reading

Cloud innovation in real estate: Apleona and IBM rely on new technologies

Digitization does not stop at the proverbial concrete gold — real estate. In fact, the real estate industry is on the move. Companies are realizing the benefits of digital transformation and are capitalizing on the power of new technologies such as cloud, AI and blockchain. Take, for example, Apleona GmbH, one of Europe’s largest real […]

Continue reading

Innovate with Enterprise Design Thinking in the IBM Garage

We’ve all been there. You have an amazing idea that’s really exciting. Maybe it’s a home improvement project, or perhaps it’s a new business idea. You think about all the details required to make it real. But, once you get to the seventh action item, you’re not so excited anymore. Sometimes when we realize the […]

Continue reading

Driving innovation for connected cars using IBM Cloud

Cars have always been built for travel, but the experience of driving has changed dramatically over the last few decades. Today’s connected cars are not only equipped with seamless internet, but usually have a wireless local area network (WLAN) that allows the car to access data, send data and communicate with Internet of Things (IoT) […]

Continue reading

Accessible bookcast streaming service becomes securely available on IBM Cloud

Accessible entertainment isn’t often easily accessible. The mainstream entertainment industry doesn’t cater to people who can’t see or hear well; people with PTSD, autism or epilepsy; or those who are learning English as a second language. These population segments can become isolated, and then marginalized when they can’t enjoy the latest feature film – even […]

Continue reading

QAD turns cost centers into profit centers with IBM Cloud

Cloud has been an important part of our strategy at QAD for well over a decade. In fact, among the established global manufacturing enterprise resource planning (ERP) and supply chain software providers, QAD was one of the first to offer cloud-based solutions, starting with QAD Supplier Portal in 2003 and then ERP in 2007. Despite […]

Continue reading

How predictive maintenance improves efficiencies across five industries

New technologies—including the rise of the Internet of Things (IoT)—and market pressures to reduce costs are pushing companies to move from reactive, condition-based maintenance and analytics to predictive maintenance. MarketsandMarkets forecasts the global predictive maintenance market size to grow from USD $3.0 billion in 2019 to USD $10.7 billion by 2024. Predictive maintenance is generally […]

Continue reading

Improving customer service with an intelligent virtual assistant using IBM Watson

Gartner predicts that “by 2022, 70 percent of white-collar workers will interact with conversational platforms on a daily basis.” As a result, the research group found that more organizations are investing in chatbot development and deployment. IBM Business Partners like Sopra Steria are making chatbot and virtual assistant technology available to businesses. Sopra Steria, a […]

Continue reading

SteelHouse cuts application deployment time in half with IBM Cloud Kubernetes Service

People who are shopping, researching, or doing anything at all online don’t want to be held up by a website that takes a long time to load. And, ads are one of the most common reasons for poor website performance. SteelHouse uses the IBM Cloud to ensure a good user experience, which for the advertising […]

Continue reading

Lessons learned: How IBM Global Financing tackles application modernization with Red Hat OpenShift

IBM is like many of its clients when it comes to application modernization. The company faces the same challenges of trying to balance preserving the business value of established investments while remaining agile enough to respond to changing market demands. Within IBM Global Financing, the financing arm that provides leases and loans to IBM clients […]

Continue reading

Modernization and cloud innovation lead to cultural shift at Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts is one of the largest health insurance providers in the state of Massachusetts. In the Enterprise Technology Organization, ​​​​​​​we run mission-critical applications 24 hours a day, 365 days a year and process extremely large transaction volumes related to healthcare claims and enrollment. To put this in perspective, we processed […]

Continue reading

Improve business performance with better cloud container monitoring

Today’s hybrid multicloud reality can be a double-edged sword. While the transformation can increase speed, scale and flexibility, it can also limit your view of performance and security within containers. In fact, an IBM and McKinsey research report notes that 67 percent of those surveyed consider management consistency a priority concern. Imagine transferring materials to […]

Continue reading