Client Stories

How AIOps helps Nextel Brazil predict and prevent network outages

Mobile smartphones are playing a significant role in the lives and productivity of people around the world. Consider these statistics about smartphone usage from TechJury. Internet users worldwide who visit the Web on a mobile device: 67% Percent of emails read on mobile devices: 49.1% Smartphone users are addicted to their phones: 66% Clearly, many […]

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Good tech in practice: How cloud is making the world a better place

Working in tech, it’s always a source of pride for me when the technology that I work with is used for good and there’s an impact that goes beyond profit. Recently, I started working on a customer story where the client is using cloud technology and AI to drive social change. This experience got me […]

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Asteria builds liquidity management solution for SMBs on IBM Cloud

Small businesses operating with lean teams face many challenges, including being distracted by paperwork and planning. These tasks are necessary, but shift focus away from the actual work of the business. Company owners might worry about questions such as What products will sell next month? When will I receive my payments? Do I have enough […]

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Chatmantics improves customer experiences by replacing call center IVR with AI on IBM Cloud

We’ve all called a company’s customer service number only to be greeted by an interactive voice response (IVR) system. The IVR will say to press one for this and two for that and so on. You must wait for the correct number to enter your account information “so that we may better serve you” but […]

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How an AI application is helping improve quality control in the egg farming industry

People typically open a carton of eggs before buying it to be sure none of the eggs are cracked. No one wants to deal with the mess of cracked eggs. For egg farmers, one “bad egg” in a carton means the retail store must be credited for the entire carton. That could potentially waste as […]

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Singapore Exchange improves development process with IBM Cloud Private

Digital experience expectations in the financial services are now higher than ever before. Many organizations are improving the digital experience not only for their customers, but also for their employees and business partners. The key to exceptional digital experience is by driving innovation. Singapore Exchange (SGX) has very robust trading and clearing engines that are […]

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Healthcare services company simplifies architecture, lowers costs with IBM Cloud

Patients, insurance organizations and regulatory bodies hold high expectations from healthcare organizations. Processes are complex, exposed to numerous risks and must comply with a growing number of healthcare laws. A good and reliable recording of information, assurance of processes and simple communication about these are essential, but often fall short. The Patient Safety Company (TPSC) […]

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Primerica modernizes applications with hybrid cloud and container technologies

The Primerica business really started at the kitchen tables of Middle American families. Those personal, sometimes difficult conversations about finances and life insurance built trust. That trust allowed us to help families get the financial services they needed to protect themselves and future generations. Our reputation and our business grew into the Primerica we are […]

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Israeli startup builds crime reporting and city services app with Watson AI on IBM Cloud

The percentage of people reporting crimes on their own initiative is close to zero. Law enforcement officials are well aware that vital information may fail to reach them, often due to informants’ fear of exposure. Repo Cyber Ltd. is a startup company in Israel offering a mobile app for anonymous reporting to law enforcement organizations. […]

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BIOMIN helps farmers review mycotoxin risk with IBM and The Weather Company data

Mycotoxins, which are poisonous byproducts of naturally occurring mold fungi commonly growing on grain, are the single greatest natural contaminant threat in our food supply. Perhaps the single best-known mycotoxins would be aflatoxin, which was first discovered in the UK following the death of more than 100,000 young turkeys on poultry farms in England. Animal […]

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IBM Garage helps Grupo Planetun improve auto inspection app capabilities

Investopedia describes “insurtech” (the term inspired by its commonly known cousin, “fintech”) as the use of technology to create savings and efficiency in the insurance industry. Investopedia also suggests that the insurance industry is ripe for innovation and disruption. At Grupo Planetun, we know this to be especially true in Brazil. In the Brazilian insurance […]

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Why Serima Consulting developed its smart grid solution on IBM Cloud Private

Germany is in the process of completely transforming its energy sector at a pace unmatched by other industrialized nations. Nuclear power is phasing out as renewables are gradually taking over, according to Deutsche Welle, Germany’s international broadcaster. The country’s politically supervised shift in direction from nuclear and fossil fuels to renewable sources of energy is […]

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