business-partner

It’s Time for IBM Datacap Design

It is no secret that IBM Datacap is a robust and highly powerful imaging platform. Using Datacap, one is able to build just about any imaging application imaginable. This can be anything from the simplest of straight forward form capture solutions to the more complex AP, sales orders, medical claims and EOB’s (Explanation of Benefits […]

Continue reading

ECM Is Still At Work: See the Proof in Your Industry

While the discussion around Content Services and Enterprise Content Management rages among analysts and industry insiders, the fact is that IBM’s content management solution portfolio still provides the broadest set of capabilities to capture, govern, and analyze content and build digital business applications.  No matter what you choose to call it, IBM is ready with […]

Continue reading

IBM® Content Manager OnDemand® helps improves Customer Experience

From their phones, watches, tablets, and PCs, your customers demand consistent communications. They demand that their personal information is both secure, yet always available to support their customer experiences. They demand simple experiences without redundant questions or data entry. They demand that you correct the fat finger data entry errors they didn’t notice. They demand […]

Continue reading

For Adaptive Case Management, The Winners Are…

The rise of the Digital Business has heightened the value of adaptive case management (ACM), leading to new use cases that take advantage of ACM’s ability to help organizations aggregate content and focus on customer engagement. The Workflow Management Coalition (WfMC) and BPM.com recognize excellence in adaptive case management with an annual award ceremony every […]

Continue reading

Part 2: Put Context around Critical Documents with IBM Datacap and Blue Prism RPA

In Part 1 of this blog series, I took a look at the perplexity that is process change – specifically, RPA, IBM Datacap OCR, and the need to build processes that can empower an organizations business units, while at the same time exhibiting a return on investment (ROI). Also, I outlined some key considerations when […]

Continue reading

Cognitive Capture: Apply the Future, Now!

In IT, we are always looking for new and better alternatives. We are spending a lot of time and money in development to help ensure that we are better than the competition. I am asking myself more and more, should I tell the customer upfront that we are the best student in class? Do I […]

Continue reading

Empowering Business Processes using RPA with IBM Datacap

PART 1: Introduction In your organization, it might be time to re-visit those business processes that may have been created some time ago, using technologies that were then available. Process automation or re-automation tools and techniques change. So where do you start? What technologies should one look at and lastly how do you get the […]

Continue reading

Transform your Content Experience with IBM Content Navigator

You might be familiar with the Office Online Server integration with SharePoint Server or Exchange Server, but did you know that IBM Content Navigator also integrates with Office Online Server? Microsoft Office Online Server (OOS) is an on-premises server for editing office documents in your browser. Several of my customers with Office 365 are considering […]

Continue reading

Before Building an IBM FileNet System, Consider Your ECM Strategy

You are probably reading this because you either own an IBM FileNet system or are considering making the investment. In either case, this article provides some mental floss for that technology-oriented mind of yours. In general, when developing a corporate technology program, I believe you should approach the topic through four areas of interest: purpose, […]

Continue reading

From the Pros: Six Ways to Better Leverage IBM Datacap

Optical character recognition (OCR) a.k.a. capture technology has been around for a long time – like 103-years-long-time. You can trace it back to 1914 when Emanuel Goldberg developed a machine that read characters and converted them into standard telegraph code. In the days of Goldberg, this was an innovative technology on its own, but today, it […]

Continue reading

Branch Transformation in our Connected World

Payment by check may be viewed as passé by many, but use of checks is still quite large. According to research by Aite Group, well over 50 percent of total business-to-business (B2B) payments are still made by check. In fact, 2016 AFP research showed that use of checks in B2B scenarios actually increased from levels […]

Continue reading

Optimizing Content Platform and Document Capture Systems with Distillr

Organizational ECM and BPM departments are increasingly tasked with managing high volumes of content and supporting mission-critical business processes. Given the importance of these systems in operations and the interconnected nature of unstructured data in business processes with document capture systems, meeting service level agreements is critical. In order to avoid a troubleshooting fire drill, […]

Continue reading