business content

Conquering Content Chaos in the Era of Digital Transformation

We live in a world driven by digital content. In fact, we’re in the midst of the third wave of the Fourth Great Industrial Revolution. The first wave brought the digital consumer, who expects interactive and personalized experiences.  The digital enterprise drove the second wave, with companies leveraging social media, mobile, and analytics to decrease […]

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Reflecting on the 3 Dimensions of Enterprise Content Management

I can’t believe we are already at the end of 2016.  It’s crazy how fast time flies.  As we approach a new year, many of us take some time to reflect on the past year and think about our personal goals and priorities for the upcoming year.  But it’s not just a time for personal […]

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Gartner Says ECM is Reinventing Itself for the Digital Workplace

For the past year or two, the smart guys within the $6 Billion industry known as Enterprise Content Management, or ECM, have been aware that things are changing – paper is dwindling (finally!), new forms of content such as video, audio and social media are on the rise, and new technologies (i.e. Cloud, Mobile and […]

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Manage the content lifecycle, improve efficiency and reduce costs

Depending on where you look, between 80% to more than 90%of corporate data is unstructured. The explosion of business, social and other user generated content continues to generate an influx of unstructured data that makes previous information volumes seem like a slow trickle in comparison. It is widely known that per Terabyte storage costs are […]

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Is the COO the New Champion for Transformation?

30 years ago, I began my career as a speechwriter for a rapidly growing computer parts distributor to write presentations for the executive team.  It gave me a front row seat to witness how a large company was run, and a unique perspective on the role of the CEO and COO. The CEO was a […]

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5 Must Haves for Effective Claims Processing

Today’s Post By: Will Sellenraad, Principal, Insurance, Pyramid Solutions, Inc. How efficiently do you process new claims that arrive by email, fax, paper and mobile? Can your claims processors retrieve customer data across all departments in one search? What about the ability to analyze content to identify patterns of similar claims by the same claimant? […]

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Cut the Chaos in Your Legal Department

Chaos!  Chaos is in our home lives and even in our work lives everyday.  Awaking to your three dogs barking in your ear you realize several things all at once as a wave of panic sets in.  It’s not Sunday! The dogs are barking because one they need to go outside and two they are […]

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CMOD – The Bridge to Big Data, Part 2

Today’s Post by: Harvey Gross, V.P. World-Wide Sales, Crawford Technologies, Inc. In my last blog post, we made the case for IBM’s Content Manager on Demand (CMOD) place in the Big Data discussion. Because CMOD is the archive for invoices, bills, statements and other vital business documents that are exact copies of business transactions, the […]

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Maximize Service Quality to tame the Content Chaos

ECM solutions are used to tame the content chaos. Ensuring the service quality of these applications is mandatory to maximize the business outcome and at the same time contain operational costs. However in most organizations ECM applications are still operated manually – with high efforts in IT Operations and Service Desk. Enterprise monitoring tools offer […]

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