Industry

European security, education, healthcare and hiring firms choose IBM Cloud

At the THINK South East Europe Conference this week, IBM highlighted several startup companies in the region that have chosen IBM Cloud to scale globally, demonstrating how versatile cloud technology can be. The companies come from across the region and from industries including banking security, higher education, healthcare technology, talent recruitment and alternative-energy cars. “By […]

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Specialist manufacturer goes from manual to modern with IBM Cloud for SAP Applications

It can often be difficult for established companies to commit to switching from well-worn methods to new operating models, even when upgrading to an innovative system could transform their entire way of doing business. However, in many sectors transferring records from paper to digital is necessary to remain competitive, as this maximizes the efficiency of […]

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How automating decision management helps organizations compete

Using sophisticated automation to support innovative business models and drive competitive advantage is nothing new for forward-thinking operations executives. Automation is also being applied to the decision-making process. After all, if it takes forever to respond to a customer request, or if the response is incorrect or unsatisfactory, it can be hard to keep up. […]

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Shaping a fast, frictionless auto loan application process in the IBM Cloud

Cars are some of the most significant purchases that people make in their lives. After the test drives and the price negotiations are finished, an auto loan is often the only thing standing between a customer and the road. Though it seems like just a formality, applying for an auto loan can be a complex […]

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Driving digital business with API management

In today’s increasingly interconnected world, application program interfaces, or APIs, are becoming the digital reflection of an organization. Like many prior technological shifts, the API economy — the commercial exchange of business functions and capabilities and data using APIs — is going to create winners and losers. Look at what happened to Blockbuster, which over […]

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Bausch + Lomb, Whirlpool and Kyocera put IBM Cloud to work

This week, three companies in healthcare and manufacturing announced that they’re adopting IBM Cloud. Eye health company Bausch + Lomb launched two new Eyetelligence applications that will run on IBM Cloud. The applications use Internet of Things (IoT) services on IBM Cloud to give the company a centralized view of operational and performance data to […]

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IBM continues to innovate with a new IBM Cloud Garage in Madrid

Entrepreneurial spirit is thriving in Spain. The country’s skilled workforce fought back against the Spanish 2008-2014 financial crisis by carving out new routes to success and fostering an environment of innovation. Today, the entrepreneurial scene is getting a boost as the IBM Cloud Garage in Madrid opens its doors in the Barrabés Growth Space, a […]

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What deployment option is best for automating work?

Companies frequently use automation to solve complex problems for their business transformation projects. When your company adopts an automation solution, you’re often not looking to solve just one problem. You’re looking to streamline entire business processes to improve customer outcomes and reduce costs. In today’s remote computing environment, businesses need the flexibility to deploy automation […]

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The “worst customer experience ever” and how automation could have saved it

When it comes to automation buzz, people talk a lot about the broad effects, such as time and cost savings. You can quickly hire the right talent, deliver the right customer experience, and so on. There’s also fear (or enthusiasm) about how automation will negatively (or positively) impact jobs and the future of society. People […]

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Evolufarma modernizes Spanish pharmacy industry with the help of IBM Cloud

Visiting a pharmacy in Spain can feel like stepping back in time. Most pharmacies do no marketing at all, nor do they record who walks through their doors, who buys something, what they purchase, whether they found everything they needed or whether they ever visit again. Of course, any business that has such a limited […]

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Modeling decisions: Making decision automation as easy as choosing what to wear

What should I wear today? Well, it depends. What’s the weather like? Better check the weather report. Any special occasions? Check the calendar. What’s in the closet? Let’s take a look. It may seem strange to compare decision modeling to what-to-wear choices, but there is a connection. It’s about identifying smaller, intermediate decisions, and the […]

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INTER boosts dental insurance sales by 33 percent with IBM Watson

Recent years have seen a surge in the popularity of chatbots. About 15 percent of American adults say they have used a chatbot to interact with a company in the last year. That development shouldn’t come as a great surprise. Implemented well, chatbots, also known as virtual assistants, offer consumers a valuable source of information. […]

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